Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
Atlantech Online, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Atlantech Online, Inc. is a leading public utility that operates in Maryland, Virginia and the District of Columbia, offering a range of top-quality fiber, telephone, and data center services to both business and government organizations. In addition, Atlantech also offers fiber and telephone services throughout the United States. With its headquarters situated in Silver Spring, MD, Atlantech is committed to providing its customers with exceptional service and state-of-the-art technology.At the heart of Atlantech's operation is its core fiber network that links its data centers and connects to more than 300 major office buildings throughout the Washington, DC region. The company's range of services includes high-speed internet service, cloud connectivity, MPLS, and other data networking solutions, telephone service, and colocation in its wholly owned and operated data centers.Atlantech's cutting-edge services are designed to meet the unique needs of its customers, whether they require high-speed internet for their business operations or cloud connectivity to streamline their data storage and management. The company's telephone services, including Microsoft Teams Calling (Operator Connect, Direct Routing and Direct Routing for GCC High) SIP Trunking, hosted PBX, UCaaS, PRI, POTS Line Replacement, and call center services are tailored to meet the specific needs of business and government.In addition to its extensive range of services, Atlantech boasts a multi-terabit per second fiber backbone that can support a wide variety of solutions as its customers' networks evolve. This scale ensures that Atlantech can continue to meet its customers' changing needs well into the future.For those interested in learning more about Atlantech Online and its services, additional information can be found at www.atlantech.net, or by contacting the company directly at 800-256-1612.
Atlantech Online, Inc. (atlantech.net) has 36 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
36 approved reviews, newest moderated first
Everyone was super helpful and responded very fast and efficiently to resolve our tech needs!
By customer
Response from Atlantech Online, Inc.· Jun 16, 2026
Thank you for the kind words! Our team takes great pride in providing fast, responsive support, so it's wonderful to hear that we were able to help resolve your technical needs quickly and efficiently. We truly appreciate your trust in Atlantech Online and look forward to supporting you in the future.
competent and efficient. listened to my concerns
By Len Raphael, C.
Response from Atlantech Online, Inc.· Feb 19, 2026
We appreciate the feedback, Len! Our team works hard to make sure things run smoothly and it’s great hearing that reflected in your experience. Thank you for trusting us with your service.
We've been customers of Atlantech Online for 17 years and counting. Our company was able to grow and scale over the years because of their high quality data center hosting services and their top notch technical support team. We have never faced a challenge with our hosting needs that the Atlantech team hasn't been able to handle.
By Michael E. W.
Response from Atlantech Online, Inc.· Feb 17, 2026
Hi Michael, Thank you for the thoughtful review and for trusting us for the past 17 years. We’re especially glad to hear our data center hosting reliability and technical support have consistently met your needs as your company has grown. Our goal has always been to be the team you can rely on when something matters, so it means a lot to know we’ve been there whenever a challenge came up. We truly value the partnership and look forward to supporting you as you continue to scale.
Atlantech support is attentive, friendly, and quick to support us.
By customer
Response from Atlantech Online, Inc.· Feb 5, 2026
Thank you for the kind words! We’re glad to hear our team was able to support you quickly and effectively. We truly appreciate your continued trust in Atlantech Online.
Atlantech was amazing! Robert and his team made the process extremely easy to switch from nextiva to MS Teams calling and they save us over $2,000 a year! It was seamless, the entire process took less a month, with zero down time. Thanks again Atlantech!
By Barnsley W.
Response from Atlantech Online, Inc.· Dec 30, 2025
Thank you for the excellent review! We are honored to provide your company with telephone service.
We have used Atlantech for a very long time, and their customer service is very thorough and helpful. They are able to assist with any questions/issues I may have as soon as possible. They ask questions and sometimes even follow up on tickets that may seem a bit more complicated. The technical services they provide are also consistent, where we don't run into issues around connectivity unless we are having an internet issue.
By RS
Response from Atlantech Online, Inc.· Nov 14, 2025
Thank you for the kind words on both our customer service and technical support teams. We greatly appreciate your long term business with Atlantech Online!
The techs were quick to respond and able to help troubleshoot via email/phone calls. The emails with photos on how to reboot the system were helpful. Tech was able to come out first thing the next morning to restore our service.
By Rachel
Response from Atlantech Online, Inc.· Nov 11, 2025
Thank you, Rachel! We’re thrilled to hear that our team was able to respond quickly and provide helpful troubleshooting steps. Your feedback means a lot to us, and we’re glad we could restore your service promptly. If you ever need assistance again, we’re just a call or email away!
Kevin and Jess were very prompt in assisting me with my question. Kevin provided simple and exact steps for what I needed to do and Jess was able to finish our phone set up online. I have worked with both of them in the past and always know I am in good hands with them!
By KATHERINE M.
Response from Atlantech Online, Inc.· Nov 11, 2025
Thank you, Katherine! We’re delighted to hear Kevin’s clear, step‑by‑step guidance and Jess’s seamless online setup made things easy. We truly appreciate your continued trust and the shout‑out to our team—knowing you feel in good hands means a lot to us. If anything else comes up, we’re only a call or email away. — The Atlantech Online Team
