ChampernhayesReviews of champernhayes.com

My family rented three properties at Champernhayes, The Barn owl and Lark cottage, for two weeks in the summer. The location is perfect for exploring Devon and Dorset. We found lovely beaches within thirty mins drive and the Jurassic beach of charmouth was ten mins away. The properties were perfect, well equipped, very clean and with modern interior decoration. As the properties are located around a central courtyard we could easily spend time as an extended family. The children loved the indoor pool. We would recommend Bridport Saturday market and Lyme Regis for interesting shopping and local Independent shops. We found three large farm shops very nearby that had local produce but also a broad variety of delicatessen and unusual ingredients. We have booked Christmas and Easter 2021as it’s perfect for a family gathering.

I stayed at Champernhayes Dorset recently. I have written to the owners to post this feedback with no response. I would recommend that you check that upgrades have been made before you book: Overall we were a disappointed with the standard of the accommodation. The double mattress was very uncomfortable, tiles were cracked in the bathroom, the shower in the main bedroom was only running luke warm water, and the jacuzzi was not working. I know that you tried to source a plumber to fix the shower however as it was not working properly when we arrived it suggests that the functionality had not been checked prior to our arrival. We arrived to find a notice at the entrance to the pool to indicate that the jacuzzi was not working; the use of these facilities had been one of the reasons that we chose to stay at champernhayes, and whilst I understand that it had been broken by previous guests, some advanced communication would have been appreciated as we had planned some of our days around using the facilities and had to rearrange. As you are aware we left early on the 8th, partly to get a good nights sleep at home on a comfortable mattress and partly due to the lack of jacuzzi facilities. I booked the accommodation in good faith expecting it to be of 4 star gold award standard; unfortunately we were disappointed, believe that the price of the accommodation did not reflect the quality, would suggest that photos are rather dated along with some of the accommodation facilities, and would not recommend. We did enjoy Charmouth, Lyme Regis and the surrounding areas and the weather was good for us but we returned from a much needed break feeling a little disappointed.