Support team is very involved and…
Support team is very involved and working fast
By Sbnkurt
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CGTrader is a 3D model marketplace for computer graphics, virtual/augmented reality/ and gaming, backed by a strong professional designer community. On CGTrader, 3D artists, design studios and businesses share and sell their models. Enterprise and business customers can choose from a wide collection of high-quality 3D models that can be used in their projects, shortening project development time and saving resources.CGTrader gives talented 3D designers the opportunity to showcase their work, get valuable feedback from the community, learn from their peers and interact in a designer-friendly environment. The platform allows designers to directly communicate with their customers and earn the highest royalties in the market. We also help professional design studios generate business leads and increase brand awareness.
CGTrader (cgtrader.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
537 approved reviews, newest moderated first
Support team is very involved and working fast
By Sbnkurt
CGTrader is a very good marketplace to sell 3D, a team supporting artists all over the world, I think you are a hero, I hope CGTrader Grows well and succeeds in the future, God Bless you all Thanks
By kurniawan S.
Just Excellent...They are not there just to enrich themselves, but in this for the Artists as well... Thank you for this platform!! It helps us artists so much!!
By Mo
I was looking for a specific kind of refurbished mobile phone and while googling further I reached this site and I mistakenly thought it was a real mobile phone rather than a CG model! After I placed an order, I realised I hadn’t provided my postal address, followed by an email from the company with download link and I recognised it was not for purchasing a real mobile phone. After sending email, they responded me in a very short time and as not having downloaded the image he told me to give me a refund, and I was appreciated for their kindness! If I find someone looking for CG model of phoned I’ll definitely recommend this company to them :)
By 匿名希望
Please is this the platform where we trade options like in a form of forex? Although is very good
By Kpeglo Benedicta X.
I needed a 3D model. I found a perfect model, to add that the model was BREATHTAKING. I had questions and the seller was very good at answering them. My experience was flawless. Though I have to add that I didn't have to contact customer support or anything like that so take my review with a pinch of salt, esepcially since I've heard that their customer support is flawed.
By Noel T.
Thanks to cgtrader technical support, my questions were answered very quickly and my requests were fulfilled!! I'm very satisfied, thank you all... and ( judita CGT)
By Giancarlo
Lots of small technical issues but support is absolutely superb. fast professional and efficient.
By shamsfk