Easy
Easy. Simple. Nice People.
By Jake W.
Response from Certapet· Jan 20, 2022
Thank you so much for this review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
987 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
987 approved reviews, newest moderated first
Easy. Simple. Nice People.
By Jake W.
Response from Certapet· Jan 20, 2022
Thank you so much for this review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.
The therapist was kind, understanding, and helpful. She made sure myself and my PSD are set up for success.
By Remy H.
Response from Certapet· Jan 20, 2022
Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
They are really helpful and polite, and they really care.
By Yvonne B.
Response from Certapet· Jan 6, 2022
Thank you so much for this review. We are glad that you had a positive experience with the whole CertaPet team. We’re here for you anytime.
Process was very easy. Great support. Professional. I would highly recommend Certapet.
By Julia
Response from Certapet· Jan 6, 2022
Thank you so much for recommending us. We are glad we were able to help you feel comfortable and valued. Please let us know if there is anything else we can do for you. We’re here for you anytime.
Excellent service! Very prompt in providing certification
By Kirsten W.
Response from Certapet· Jan 6, 2022
Thank you for your amazing feedback. Feel free to reach out should you need any questions answered. We’re always here for you.
Certapet has been instrumental in allowing me and my dog to go through the proper certification so that we can live together and fly together. My therapist checks in on me and sends me very useful information a well as any new laws relating to my pet circumstances. I have recommended them to all my friends.
By Laurel R.
Response from Certapet· Jan 6, 2022
Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
I have used Certapet multiple times and each has gone smoothly. I will continue to use Certapet and continue to recommend it to others.
By Sarah
Response from Certapet· Jan 6, 2022
Thank you so much for recommending us. We look forward to serving you for many years to come!
It was a very quick and easy process they have everything simplified, Overall it was a great experience Would definitely recommend!
By JaQuan J.
Response from Certapet· Dec 30, 2021
Thank you so much for recommending us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.