Very helpful nice to talk to someone …
Very helpful nice to talk to someone over the phone about my situation.
By Abbey M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
987 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
987 approved reviews, newest moderated first
Very helpful nice to talk to someone over the phone about my situation.
By Abbey M.
Everything with Certapet was very stress free! The staff was friendly and responsive any time I had a question throughout the process. The process itself was also quick and straightforward. I'd highly recommend using certapet for anyone in need of an ESA
By Lauren P.
Extremely fast! Took off a lot of stress while moving throughout the years. Definitely recommend.
By Amanda M.
Super easy, quick and very helpful! Highly recommended!
By Vanessa M.
Best best best
By Alexandria B.
The process was super fast (2 business days) and I got my letter ready. The best part was that I received a certified letter from a certified, trusted doctor. No scam.
By Boba P.
When I needed help, CertaPet was there. I am forever greatful.
By Nicholas W.
I love that I can travel with my dog no problem after getting assessed by certapet!
By Kayeley L.