CerebralReviews of cerebral.com

I'm just a regular guy that wanted to get his mind right, and I have a busy schedule like I'm sure most of us do. The convenience and care this team has is better and more personal than any other doctor I have ever tried, and people I have been to lots of doctors. I can't say enough good things about the team of doctors and sincerely urge you to just give them a shot and you will amazed. I don't write reviews but I will keep praising them because I have a better quality of life thanks to them. TRY THEM OUT AND YOU WILL BE WRITING REVIEWS LIKE MINE GUARANTEED!!

I had a horrible experience unfortunately. By the third day I cancelled and couldn't get refunded. The first provider I talked to was ok. I explained throughout the 19 years I've been dealing with issues(at 14) I've tried so many meds. She said there was some new one but since it was new my insurance wouldn't pay and I couldn't pay that kind of money. So after messaging a few times the next day they set me up with another provider who I thought came off very rude. She asked if I ever found anything that worked I said well when I was inpatient they gave me 2 meds which one was narcotic and I knew she couldn't order it and wasn't asking for it. I just wanted someone to help me. Things got so bad with my anxiety and depression a few months back that I texted a suicide hotline. I didn't have no plans to hurt myself I just want help. So anyways after 3 days I told them I wanted to cancel my subscription and I live off $700 a month check and they wouldn't even offer refund. Personally would I recommend this company absolutely not. I'm still struggling day and night 😭

I found cerebral about 6 months ago, while in the midst of a terrible panic attack. I needed help, but I didn’t have insurance and couldn’t afford to pay out of pocket for a traditional doctor. Also, it was still in a scary time of the pandemic. I signed up and within the first two days I had already spoken with a nurse practitioner who prescribed me meds and a care counselor who validated my feelings on a level that had never been done before. In the past six months, my mental health has done a complete 180. I owe a lot of this to cerebral and their amazing services. If you’ve hesitated to try them, this is your sign to try it now. You deserve it. ❤️

At first I thought this service was the remedy to all the obstacles I was facing in the health care system. I signed up, scheduled an appointment to discuss meds for ADHD, loved the psychiatric nurse practitioner I was paired up with. He listened thoroughly and got me on the right meds and I started functioning better right away. As part of your monthly plan, you get a short medication follow-up visit 3-3.5 weeks after your initial prescriber visit. I woke up on the morning of my follow-up to find that my appointment had been cancelled with no explanation and I had been rescheduled with another provider A MONTH later. When I called to ask why, they said that the prescriber I first saw wasn't authorized to prescribe this type of medication in my state. ...well then, why in the world did they set me up with him in the first place?! On top of this, why did they wait until the MORNING OF my appointment to cancel it or address the issue. This is totally unacceptable. Now, I'll be another month without meds because there are no refills in the prescription order. Supposedly, they're trying to find me another appointment, but it has been crickets since I called. I had also signed up for the therapy add on initially and, when my therapist showed up eating her lunch, I canceled that. She couldn't figure out the video even though I could see and hear her and so I just had to sit there listening to her chew for 5 minutes. When she called me on the phone to continue the appointment, I could hear that she was still eating, and ended the appointment. Can you imagine a therapist eating her lunch during an in-person visit? Unprofessional. The company seems to think that giving me a 50% discount will make up for the complete lack of cohesive care because, at the end of the day, it's a pill-pushing business with money as the core value. But I'm not a cog in the system of capitalist system. I'm a patient who needs care.

It's a SCAM!!! My appointment was completely missed and the only way to "get help" is to send "emails" that go completely unanswered to no one!! I'm reporting to the state today. They take all of your personal information and don't provide any service. Complete fraud! Well done, though, I checked them out pretty well. STAY AWAY!!!! Edit: That bot reply below me is leaving the same contact information I've been using. My review stands.

I thought that this platform would be a great alternative, save time and $.. however.. it’s been over a week and my prescriber is MIA. My depression has worsened and there’s no one to talk to, adjust/change meds. The platform is buggy, call customer service is not professional and they’re not able to prescribe most effective meds. It’s just a startup with a neat idea, but they’ve forgotten the most important thing, the patient. Do not sign up if you’re in a vulnerable place and need help now. If you’re doing okay and just need some minor adjustments then this may work. They have a lot of work to do.

I have been sent the incorrect meds. I do not get appointments or responses in a reasonable time. I was charged for meds I get for free and true pill is in my city. But 8 desperately need meds and med management and this is the only way I was able to make that happen quickly.

Can't seem to have any communication with staff Medication for my ptsd is not correct end of story