CerebralReviews of cerebral.com

Mental health is a real thing and I did not believe in how much getting the right help was until I met my Cerebral team . I get my monthly session with a Care Counselor and Prescriber , they helped discover my triggers and understand what was really causing my imbalances .I really like I can choose the day and times on the mobile app and check on my progress there too. Also my prescription was sent to my local pharmacy making it easy to collect . I feel much better now that I have support and the right medication with me to help me go through.

Terrible service. I signed up for help with ADHD and how it’s effecting my job and my education. They asked questions about my past, stopped listening, and decided I needed to be on several different drugs that turned me into a zombie. I got a second opinion. This guy still didn’t listen and prescribed me an antipsychotic that would hospitalize me in days if I took it. I am beyond upset. If you do go with this company, make sure you pay attention to what they are giving you because they don’t. It’s been three weeks and I still have yet to receive any help for my adhd.

The experience was pointless and not as advertised. Support team just kept bouncing my ticket around, then the only time I could get an appointment for treatment was at 5am three weeks out. I’d advise using another service, they were terrible

I'm happy that I can obtain my medications through Cerebral. However, these medications ship out 3 times as fast as they are prescribed. Not sure if that's that's glitch in the system but it's not a good practice to let patients stockpile medications. I never got a response to my questions for my prescriber who suggested I reduce my medication for increased anxiety symptoms (Buspar). I did my own research and started incorporating Valerian Root into my supplement routine, it seems to be helpful. Again, It's great that Cerebral provides a much needed service, but the quality of services can use improvement. Why am I paying for a service but finding my own solutions? My counselor cancelled on me last minute today which is disappointing. I like my counselor, however, I may need to change providers to someone who is available evenings to accommodate my work schedule. Finally, why do the medications ship in boxes with confetti now? I'm receiving Prozac, not an Ipsy subscription. Just seems off, I'd rather the time and effort was put towards managing care than shipping packaging.

I was in a bad place and afraid to reach out. Cerebral made it easy and safe and I was able to get the help I needed fast. I couldn’t believe how much better I feel and how good the staff has been. Do yourself a favor and get the help you need.

The care coordinator and counselor have ignored me during a mental health crisis and they do not deserve my hard earned money if they believe this is acceptable behavior. Yet another "professional service" being a front for money laundering.

The cancellation policy is a little bit tricky so be sure to start this way before your renewal date so you don't get charged. I found it really really concerning that I was not able to remove my debit card at my discretion. My insurance actually covers all of this stuff and for some reason it is not applying, and no matter how many times I upload on their website my insurance card (specifically for medications because they will be zero dollars) does not save no matter what I do, it may be a bug. I tried this service for a few months and I found out for the first time that the pharmacist and the prescriber need to be in constant communication because for some reason the pharmacist chose to give me pills that can't be broken into smaller pieces, he gave me powdered capsules which was likely not asked for specifically by my care coordinator. I guess he didn't understand the instructions that I would start on a lower dose and then get it higher if need be, that implies the pills must be breakable. Maybe my pharmacist is incompetent I'm really not sure, but it should have been in the prescription order. They also sent me pills via cerebral even though from the beginning I asked for them to send it to the pharmacy right across the street from my work. So as a result I have 3 months worth of pills that are too strong because my pharmacist decided to fill the entire length of order, all the refills all at once. Makes no sense. But my care counselor was actually really sweet, she was pretty helpful but the service is really not worth the money. Like I wanted to cancel immediately and I couldn't even figure out how. Because my insurance card wasn't accepted I paid for my prescriptions as well as the service which I wasn't even supposed to pay for because according to my insurance, it's covered. It was an interesting experience, but going to a clinic for mental health may suit more people.

I found out about Cerebral from a relative and decided to give it a try. I have struggled with attention deficit problems for a long time and the treatment options I’ve had up to now have not been great. The cerebral team was extremely helpful in setting everything up in a timely manner with a care counselor and prescriber, and I am now able to meet with healthcare professionals about this issue. It is extremely encouraging and I highly recommend this to people.