Centrum AirReviews of centrum-air.com

I was actually very happy with the company. We were flying Tbilisi-Tashkent. Attendance were very nice. When I ask one of them about the sea we were flying above, they said they would ask a pilot and in 5 mins he announced that we were flying over Caspian Sea! Also, the flight was 2,5 hours and they gave a sandwich and water. Georgian airlines don’t even give water during 4 hours flights.

1 star is even to much. Delayed our flight 6 hours before schedule time. We had a flight from Osh to Tashkent at 0h10. They did a schedule change to 4h10. On their website still stoof 2h10. Contact them trough telegram (like they asked) “24/24 support”. It means no support because they don’t answer. At the airport they Delayed with another hour. No service desk. No water, no food, no hotel, no compensation or explication. Never fly again with those company.

Worst company ever, never recommended, always late , always postponed, their time is time, people’s not. Work on your system

Una delle esperienze peggiori mai avute con una compagnia aerea. Al check-in hanno pesato anche i piccoli zainetti personali nonostante fossero praticamente vuoti, e hanno cercato di farci pagare un supplemento per due zainetti vuoti.alla fine ho fatto vedere che essendo vuoti riuscivo a metterne uno dentro l’altro . Un comportamento assurdo solo alla ricerca di farti pagare e assolutamente sproporzionato, soprattutto considerando che si trattava di piccoli zainetti personali. Invece di aiutare il passeggero, l’impressione è stata quella di cercare qualsiasi motivo per applicare costi aggiuntivi. Il bagaglio a pagamento fi 23 chili era già andato senza la possibilità di mettere i zainetti li dentro, mentre stavamo ancora facendo check in . Alla fine abbiamo pagato e imbarcato uno zainetto !! Una compagnia che non consiglio assolutamente.

Zuerst: Die Airline Centrum Air sollte nicht benutzt werden. Nicht nur sind die Sitzplätze sehr unkomfortabel, sondern sind die Mitarbeiter sowohl am Schalter als auch im Flugzeug sehr unfreundlich, und nicht hilfreich. Wir hatten 3kg zu viel Gepäck. Dadurch mussten wir 150€ oben drauf zahlen. Der online Check in ist nur gegen eine Gebühr der Sitzplatzreservierung möglich und die Mitarbeiter sind langsam und unbekümmert. Falls Sie diese Airline in Erwägung ziehen: Nehmen Sie lieber AirUzbekistan. Diese ist nicht sehr viel teurer und lohnt sich für das Geld aufgrund von Komfort und Service. Vermeiden Sie CentrumAir wo sie können! Ein gut gemeinter Tip.

I flew with Centrum Air from Tashkent to Trabzon. Unfortunately, our flight was delayed by approximately 1 hour and 40 minutes. The most disappointing part of our trip was the check-in experience. We were traveling as two passengers with two checked bags, two carry-on bags, two backpacks (one for my son and one for me), and I was wearing a small crossbody bag. Each carry-on already contained one traditional Uzbek melon, one backpack contained two Uzbek patir breads, and we also had a small shopping bag with peaches. These were simply traditional foods we were bringing home as gifts for our family. We were told that each passenger could have only one cabin item of any kind. We had to rearrange everything at the counter, combine both melons into one carry-on bag, and pay an additional $48. I understand that every airline has its own baggage policy, and I respect that. However, I was surprised because the melons were already packed inside our carry-on bags, and the bread was inside a backpack—not carried separately. In my personal experience with other airlines, I have never had traditional food items such as fruit or bread handled this strictly. I also felt that the staff could have been more polite and understanding while explaining the policy. The flight itself was comfortable, and our checked luggage arrived safely. I hope Centrum Air improves its punctuality, communicates its cabin baggage policy more clearly before travel, and provides a friendlier customer experience.

Wir flogen mit Centrum Air von Frankfurt nach Bischkek (Zwischenstop in Taschkent). Beinfreiheit im Flugzeug war für ca.6h-Flug schon eng. Aber, alles andere wie Service war einfach Top! Getränke (alles was man möchte) wurde in 20min Abstand kostenfrei angeboten. Auch das Essen war einfach super! In Taschkent, als der Flug Wetterbedingt um 4h verschoben wurde, so gab es Essen im Flughafen gratis (samt Getränke). Bei Rückflug war leider andere Fluggesellschaft (AJet), was im Vergleich damit einfach grottenschlecht war (Kostenlos war nur die Luft im Flugzeug, alles andere wie z.B. 250ml Wasser für 5 Euro und einfach belegtes Brot für 10 Euro unverschämt überteuert. Würde immer wieder mit Centrum Air fliegen wollen! Vielen lieben Dank an Crew des Fluges von Frankfurt nach Bischkek vom 26.06.26! 😀

Centrum Air cancelled my Tel Aviv - Tashkent - Tel Aviv flight. I bought my ticket directly from the airline's official website. One month later, I am still waiting for my refund. Customer service has failed to provide a clear answer or a refund date. Cancelling a flight and then keeping a passenger’s money for a month is unacceptable.I expected professionalism and accountability.I received neither.I will never fly with Centrum Air again and cannot recommend this airline to anyone