Customer Service
Had an issue with delivery, emailed customer service and got a reply within minutes. The cat bed is great, the cats have been playing in it nonstop.
By Jackie H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,351 reviews
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Created out of love for furry friends, our mission at Cattasaurus is to offer products that improve the quality of your pets everyday life. Get well-curated, high quality kitty supplies from premium merchants all over the world at the best price points, and experience the best team of reps right at your service 24/7. That's shopping at it's finest!
Cattasaurus (cattasaurus.com) has 4,351 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
4,351 approved reviews, newest moderated first
Had an issue with delivery, emailed customer service and got a reply within minutes. The cat bed is great, the cats have been playing in it nonstop.
By Jackie H.
service was quick and great! My cats were very curious the first day- but have already lost interest. I have put a few toys inside to try and get them to play more in it, but to no avail.
By Kathy L.
My cat loves it....runs through it over and over. Silly boy!
By Nina
Cats don’t use it. Cost too much. Would not recommend and I would like a refund.
By Linda Marie G.
Great merchandise,fast shipping!! My cat's love it.
By cheryl L. G.
Quick service and well made! Had a difficult time getting the two pieces apart, unfolding and zipping...perhaps a little instruction sheet would make this item more buyer friendly.
By Diane P.
Like many cat owners I have purchased lots of toys and cat trees and cat cubbies for the comfort and entertainment of my cats: this is a REAL WINNER. It checks all the boxes in terms of being a fun activity for my two cats, for racing around and around inside the circle, and for sleeping inside the circle and/or on top of it.
By JeanneF
Love the lightweight, scratchable material this cat house is made out of. I have 2 young cats that love zipping in and out of this. The smaller of the 2 loves snuggling in the dip on top. They both had fun playing with the peek a boo hole on the backside as well. Nice addition to our home. Its nice to look at as well
By Candice O. I.