Patient Customer Service
Your excellent customer service. You all were patient with me when I thought my 3rd product was not in a shipment. Thank goodness we found it. My cats are having fun in their new toys.
By SE B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,351 reviews
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Created out of love for furry friends, our mission at Cattasaurus is to offer products that improve the quality of your pets everyday life. Get well-curated, high quality kitty supplies from premium merchants all over the world at the best price points, and experience the best team of reps right at your service 24/7. That's shopping at it's finest!
Cattasaurus (cattasaurus.com) has 4,351 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
4,351 approved reviews, newest moderated first
Your excellent customer service. You all were patient with me when I thought my 3rd product was not in a shipment. Thank goodness we found it. My cats are having fun in their new toys.
By SE B.
My male cat Charlie loves it but my female cat Sabrina wants nothing to do with it.
By JoAnn W.
She's super anxious and hides usually but now she comes out more
By Megan B.
When didn’t hear back about order they responded quick and got one out to me. Also the product is exactly as stated. Very sturdy and cats like it.
By katherine C.
The Cattaraugus was perfect. We have 2 cats. They play and sleep in and on top of it. It is keeping them from scratching my furniture. Thank you!!
By ERNEST
It arrived very quickly. It was easy to put together. My cat doesn’t like it. We are getting a new kitten in May and hopefully she will like it.
By customer
Fast Shipping and my cats love everything so far
By Janelle O.
I got the cattasaurus but my cat, Attigus is not interested in it? I'm not sure why, he smelled it and walked away. I have it set up and ready to go, and I'm going to see if he warms up to it
By Vicki L M.