Timley help and mesaaging to order my…
Timley help and mesaaging to order my part that was misplaced. Very efficent process!!!
By Tim
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
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MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
Timley help and mesaaging to order my part that was misplaced. Very efficent process!!!
By Tim
Contacted Casainc via email. One of my customers had a problem with a tub spout. Something in the casting I believe. Casainc has jumped into action to fix the issue. Great customer service
By John N.
Great products and great service, highly recommend CASAINC.
By Alex W.
I ordered the umbrella after our house fire to replace the one we lost but it took longer to get back in our home than we thought and after opening the umbrella and finding the light missing. I called the company and explained the situation and even though it was past the one year warranty they offered to send a replacement light.
By karen
I purchased the 10" wall mount rain shower system in brushed nickel 3 years ago when I remodeled the bathroom. Not only did it meet my expectations, it exceeded them. The look is fantastic and easy to clean and maintain. The reason I am writing this review at this time is because it has functioned very well and the test of time proves it. I highly recommend it to anyone who is remodeling or on a new installation. You can't go wrong with any systems from Casa Inc.
By David S.
Casainc has been great to work with. They have a wide variety of product and designs. They also have an excellent customer service that is always quick and efficient!
By BHB Property M.
We purchased a shower system with a waterfall head and a handheld shower in 2021 and have thoroughly enjoyed this product ever since! I really love how you can turn on both features at the same time, or can do one or the other. The waterfall head is really relaxing, but you also get the experience of a more traditional shower with the handheld. This is a great unit for anyone considering upgrading! I will also add, I recently contacted their customer service for assistance on a few things, and found them to be highly responsive, professional, and they went out of their way to ensure my needs were fully met. An all-around great experience!
By Sally
CasaInc. gave me great customer service and made the return process easy for me. I appreciate all their help. Thank you!
By Jackie M.