Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,522 reviews
CarewellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,522 approved reviews, newest moderated first
Andrea is an excellent representative of the product and services. My husband and I were very pleased with her help. Saving money and time is always nice and it seems I will getting both.
By Cyd
Response from Carewell· May 29, 2024
We're delighted to hear Andrea exceeded your expectations! Her dedication to customer service is what we strive for. Thanks for choosing us!
The person I talked to understood my problem and solved it for me.
By Susan G.
Response from Carewell· May 29, 2024
Thanks for the feedback! We're glad our team member could understand and solve your issue. That's what we aim for! Let us know if you need anything else.
All star customer service from Jim
By KAREN K.
Response from Carewell· May 29, 2024
Wow, thanks for the shoutout to Jim! We're thrilled to hear he provided all-star service. We appreciate you taking the time to leave a review, and we'll be sure to let Jim know you were impressed!
Great products and customer service
By Glenda B.
Response from Carewell· May 15, 2024
We appreciate you taking the time to leave a review, and we're thrilled to hear you've had a positive experience with both our products and customer service!
This is a first class company. I’ve enjoyed working with them for over a year.
By Eric S.
Response from Carewell· May 15, 2024
That's fantastic to hear! We truly appreciate your kind words and your loyalty over the past year. It means a lot to us that you consider Carewell.com a first-class company!
I have been ordering from Carewell for several months, and I have never had a problem with their service or great products. I have been telling my friends about Carewell and encouraged them to look into the site. Thank you,Carewell for such wonderful products and service !!
By Janice A.
Response from Carewell· May 15, 2024
We're so glad to hear you've had such a positive experience with Carewell for the past several months, both with our service and products! Nothing makes us happier than knowing we can help you find what you need. We truly appreciate you recommending Carewell to your friends – that means the world to us!
Very good customer service! I didn't have to hold for a long time and actually got a person very quickly.
By Autumn S.
Response from Carewell· May 14, 2024
That's fantastic to hear! We appreciate you taking the time to leave a review about your experience with our customer service team. We strive to make contacting us a smooth and efficient process, so we're glad you were able to connect with a representative quickly.
The service rep was knowledgeable, helpful, and courteous and made the ordering process very easy Thanks very much
By Robert S.
Response from Carewell· May 14, 2024
We're thrilled to hear that our service representative made your ordering process a breeze! Knowledgeable, helpful, and courteous are exactly the qualities we look for in our team. Thanks for letting us know about your positive experience. We really appreciate your business!
