Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,419 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,419 approved reviews, newest moderated first
It was somewhat tiring using your site seeing I am limited use of my hands, so had to get my family to help. A lot of the candidates were no longer with your agency so it would be good to take them off your site for caregivers.
By A.R.
To whom it may concern, I have enjoyed working with CareLinx from the very start. It has been exceptional for me and my family. Thank you for the opportunity and helpfulness I have received Sarah L Texas
By Sarah L.
This is. Great company to work for , you set your own schedule and you get to help very sweet people that are in need of your help, pay is good , and rhe staff is always there when you need them! I highly recommend this company
By customer
I consistently have issues with the App working correctly. Other than this the staff has been very helpful when needed!
By Marietta W.
Great excellent management
By Jasminda M.
I have received very good home care services from CareLinx. It also handles all the financial and tax access so makes it a one stop shop and is very convenient.
By CareLinx U.
I have enjoyed being part of the CareLinx family.
By Ava B.
Carelinx has areas in which they need work, and I am always vocalizing it! First off is maintaining and applying important data, For example, my Covid 19 shot record was mandated for a position I took 3 months ago, et the system is still requesting my Covid shot record because the case worker didn't apply apply it to my profile, he only issued it too my current client. Also you all do a great job screening for certain clients, and meeting their needs, however the Carelinx interview room never works! Not one time. Also you can tell a case manager I work today until 3PM EST and they can see the schedule, yet they will still call ou while your on assignment at another Carelinx clients home. My 3rd and final complaint is Why does carelinx not screen the employers as they do the caregivers, I was once accepted an offer from a man in NY who would call my phone at all hours of the night about his mom supposedly that was still not out of a rehab in NY that is supposed to come down to FL. He called at 1AM then 3AM then 4AM before I complained and instead of the client specialist being concerned about their legitimacy of this case or the clients mental health or true reason for trying tp call at all hours of the night, the case manager kept saying to me are you going to accept this position because if your not you need to let me know so I can find a replacement, I did decline the position. However I 100% realize that this client was looking for a woman to speak with at all hours of the night. Thanks Carelinx for keeping me safe! LOL RIGHT
By Desiree
Response from CareLinx· Feb 23, 2022
Hi Desiree, Thank you very much for taking the time to write to us. Your feedback is incredibly valuable to us. We strive to be transparent in our communications so our families and caregivers have the best possible experience. We encourage you to reach out directly at [email protected] or please call us at 1-800-494-3106 so we can discuss your feedback personally.
