Samar was 10 minutes early
Samar was 10 minutes early, she got my mail, emptied the trash made my bed & cooked an eggplant. She was pleasant. Thanks for sending her to me. Samar came on Thursday at 4:30pm but arrived at 4:20pm
By Sandra H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,419 reviews
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CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 194 reviews with 4 stars · Clear filters
Samar was 10 minutes early, she got my mail, emptied the trash made my bed & cooked an eggplant. She was pleasant. Thanks for sending her to me. Samar came on Thursday at 4:30pm but arrived at 4:20pm
By Sandra H.
I think the company is doing great!!! I just wasn’t to happy w the person they sent..
By Alicia Q.
I enjoy serving others and you are the means that I can do that.
By Omar
I like the attention and flexibility you give to the caregiver and the client. I also enjoy the readiness and helpfulness you provide for the caregiver when it comes to turning in timesheets and answering questions.
By Fidencia Olivarez C.
The app could be more helpful, customer service could be better
By Elizabeth O.
I think if there was a way to cut down on unnecessary communication. I think for every shift I do there are 5 or 6 emails or notices I'm getting per shift. This means if I do 3 shifts there might be 18 emails. These start when I schedule the shift, confirm the shift, get a reminder for the shift, complete the shift, 3 more emails telling me the status of my pay.. The app itself gets confusing with all the different options for badge work, surveys, shift availability and initially, just getting registered to work for Carelinx was a long multi level experience. The app doesn't always work for scheduling purposes so I need to call in to schedule some shifts. Fortunately the 24/7 support you give us as caregivers is very good and important if we are having app problems or other issues.
By doug F.
Can’t get ahold of advise team on weekend evenings.
By Martha M.
At first I had difficulty set available,but I think it may have been my old phone. I'll try again on monday.
By Sharon Lynn K.