Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
We appreciate the backgrounds, qualifications, experience, and statements from caregivers in the geographic areas where you need their help.
By customer
Response from Care.com· Dec 15, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Care.com is an excellent platform for finding competent professionals for a wide range of needs, including housekeeping, errands, pet care, and more. I especially appreciate that Care.com offers background checks for an additional membership fee, so you know who is entering your home, which adds an important layer of safety and peace of mind. Overall, Care.com is a reliable and convenient service for connecting with trusted professionals who can meet your specific needs.
By Rhonda Naness David D.
Response from Care.com· Dec 15, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
All very Good super
By Jobins T.
Response from Care.com· Dec 12, 2025
Thank you for the wonderful feedback!
Great, prompt, friendly sitter, my son asked when he can see her again, he was happy and well taken care of, even completed some homework.
By Christopher K.
Response from Care.com· Dec 11, 2025
We love hearing this! Thank you for sharing!
Very easy to book and Grace was wonderful, taking care of our dogs and home !
By Jessica S.
Response from Care.com· Dec 10, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Our dog could not have been happier. We were thrilled with how caring she was. Thank you.
By SLC
Response from Care.com· Dec 9, 2025
We're so happy to hear you found a great caregiver! Thank you for sharing!
Was a wonderful experience found a perfect person for my son care.com was simple to work and very thorough
By Mary
Response from Care.com· Dec 9, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Great sitter. Made me feel comfortable and my son liked her. Flexible and a team player.
By Anna
Response from Care.com· Dec 8, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
