Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Lots of potential per sitters, like the messenger feature, successfully found a good fit for our dog.
By Erin
Response from Care.com· Jan 2, 2026
We are so thrilled to see that you have had success using the service! Thank you for sharing!
My family lives out of state. The procedure, required a person to pick me up. Loretta was professional and arrived on time
By Catherine R.
Response from Care.com· Jan 2, 2026
We're so happy that you had a good experience! Thank you for posting this review!
Once again we contacted Care.com seeking a sitter for our grandkids, ages 8 & 3 years old. Lately our usual Care.com sitter, Kathleen (exceptional) has been booked up, so today we had a new sitter. I'm happy to say Adriana was prepared with games to keep the kids occupied, and they were comfortable with her within five minutes. 5 stars. Care.com works.
By Anthony B.
Response from Care.com· Jan 2, 2026
We love to see this! Thank you so much for letting us know you have found success using the site!
Everything went smoothly and care giver is awesome.
By Michelle B.
Response from Care.com· Dec 31, 2025
We really appreciate you taking the time to share that you have had a successful experience! We love to see it!
Devin reached out proactively and stayed on top of communication. He showed up and cleared my snow and sent me photos and made it so seamless. Totally recommend!!!
By Patty C.
Response from Care.com· Dec 31, 2025
We're so happy that you were able to find such a wonderful caregiver! Thank you for sharing!
Sarah did an amazing job with our boys! We have older cats and 2 of them need daily medications. She kept me updated over the course of her time providing care , and the house was clean! I can’t recommend her enough!
By David J.
Response from Care.com· Dec 30, 2025
This is fantastic to see! Thank you for sharing your good experience!
Did a great job, very pleasant. Was pleased with Sandra's work.
By Katherine V.
Response from Care.com· Dec 30, 2025
Thank you for letting us know that you have been happy with your experience using the service! We love seeing this!
Ashley was fantastic! She follows instructions well and gave our kitty lots of love and play time while we were away. Highly recommend Ashley and will be using her services again
By Meghan
Response from Care.com· Dec 30, 2025
We are so thrilled that you were able to find a great caregiver for your pet! Thank you for taking the time to post this review!
