Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
She does a great job both in helping with cleaning and cooking due to recovery from post surgical problems.
By Harry
Response from Care.com· Feb 7, 2026
We're happy to hear that you were able to find good care! Thank you for sharing!
The first booking was easy. Found a great applicant
By Angie F.
Response from Care.com· Feb 6, 2026
We are absolutely thrilled to hear this! Thank you for sharing!
Carol was excellent, she was very attentive to my needs did exactly what I asked her to and did a very nice job. I will be very anxious to have her back.
By Alan C.
Response from Care.com· Feb 6, 2026
It's wonderful that you found such a fantastic caregiver! Thank you so much for taking the time to post this!
Great experience advertising our family's need. We had 20+ qualified candidates reply and within a week, we had our caregiver! Easy to use site, would recommend!
By Marybeth, New J.
Response from Care.com· Feb 5, 2026
We are so happy that you have found success using the site! We appreciate the review!
Communication was great.
By Marvin N.
Response from Care.com· Feb 5, 2026
Thank you for the five stars! We love to see it!
The nurse we hired is great. Very knowledgeable.
By Codi S.
Response from Care.com· Feb 5, 2026
We're thrilled to hear you found a great caregiver! Thank you for letting us know!
Happy it worked out and people were interested in the job If this is a one question review - best to add here that my least favorite part of your app is the messages section where if not careful— it’s easy to text the wrong candidate — and it’s hard to find the unread messages A large note about how to pause the job would also be helpful as I got overwhelmed with the interest and who I had already texted etc But over all - thankful this platform exists
By Aunt K.
Response from Care.com· Feb 4, 2026
Thank you for the five stars! We're happy to hear that you had an overall good experience and appreciate your feedback as well!
I’m so excited about having a regular housekeeper! Tara did a fantastic job from the start and I’m really looking forward to having her come regularly.
By Ann A.
Response from Care.com· Feb 3, 2026
We're so glad to see that you have found success using the service! Thank you for sharing!
