Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Just a really great app for both one time jobs and for long term employment. Grateful 🙏
By Jane
Response from Care.com· Feb 18, 2026
Thank you so much for sharing this! We are so happy you've had a good experience!
The app is easy to use, and I've found clients who have launched it in both Spanish and English that I'm still working with. As a dog sitter, this app has helped me a lot.
By Aylin C.
Response from Care.com· Feb 18, 2026
We are thrilled to hear this! Thank you so much for sharing!
I have been using care.com to find nanny positions for approximately 20 years. I love the service and I recommend it to anyone who is a nanny looking for work or a family who is looking for a nanny.
By Melissa C.
Response from Care.com· Feb 11, 2026
We're thrilled that you've been so successful using the service! Thank you so much for sharing!
Being able to review work history and references.
By Susan M.
Response from Care.com· Feb 9, 2026
So happy to hear you are finding success with the site! We really appreciate you sharing your experience!
Easy to use. The app is helpful for messaging.
By Laurie
Response from Care.com· Feb 9, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Care.com makes it easier for providers and parents in need of babysitters to connect. I like the convenience. I like the background information accessibility. The two baby sitters we found were amazing. As for the app and the functionality is something I am not too crazy about. One of our babysitters never got their job confirmed. Though she came to take care of our son. It was an inconvenience for both parties because we want to make sure she is paid and we also want to be careful. A confirmation would have been a verification as well so we feel comfortable. Care.com can work more on their website.
By customer
Response from Care.com· Feb 9, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Jane and team did a great job cleaning my home. They were very thorough and took all the time they needed to get everything clean and dust free. I plan to use them regularly.
By Jen L.
Response from Care.com· Feb 9, 2026
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
The response from candidates was great and the one that I chose was a great choice.She does a great job and I am happy with her..
By Ronald W.
Response from Care.com· Feb 7, 2026
We love hearing that you have had a successful experience! Thank you for sharing!
