Elisha was a quick steady worker
Elisha was a quick steady worker. My bathrooms and kitchen look shiny
By Mary
Response from Care.com· Mar 21, 2026
We're so happy to hear you found a great housecleaner! Thanks for sharing!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Elisha was a quick steady worker. My bathrooms and kitchen look shiny
By Mary
Response from Care.com· Mar 21, 2026
We're so happy to hear you found a great housecleaner! Thanks for sharing!
I thought the experience was great. We accidentally purchased the 1 month subscription and wanted to switch to the quarterly one. Usually it takes us about 2 months to find a long-term babysitter, so the 1 month would not do. The rep was very helpful in canceling the service and now we have the quarterly version. It went really smooth. I know Care.com specifically states that it doesn't refund subscriptions, so I was afraid that we couldn't convert to the quarterly, but the rep did it. So great job on a 5-star service.
By My S.
Response from Care.com· Mar 20, 2026
We're so happy to hear that you had a positive experience! Thank you for sharing!
I am so happy to find a job during my first month with the app.
By Priscyla Miranda E.
Response from Care.com· Mar 20, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Kim P was an amazing caregiver to my elderly parents. She was available to start with one days notice and not only cared for my parent’s physical needs, but prepared meals and helped with housekeeping. She has a very positive outlook and great energy.
By Christina Z.
Response from Care.com· Mar 20, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Great at finding people who fit my qualifications and providing families that care about us just as much as their children
By Heavenly D.
Response from Care.com· Mar 19, 2026
We love seeing this! Thank you for sharing!
Very easy to use. A lot of very qualified house cleaners to choose from. Fast and easy what else could you ask for!
By Cindy M.
Response from Care.com· Mar 19, 2026
We're so glad that you enjoyed your experience with the service! Thank you for letting us know!
I’ve been with Care.com for many years have gotten a lot of great clients. I truly truly enjoy Care.com. It’s probably one of the best in interactions of caregiving that I’ve been able to do besides agency and they’re not the best but Care.com I would recommend it to anybody. great people great Pay great experience.
By Kimberlee L.
Response from Care.com· Mar 19, 2026
It's so great to see how happy you are with the service! Thank you so much for taking the time to let us know!
Great access to discounts with lifemart, many responses to a babysitter job instantly
By Ellie
Response from Care.com· Mar 19, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!