Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
I have found two amazing caregivers for my aging mother and her eight (8!) dogs. As you can imagine, that's a tough role to fill. I appreciate that Care let's me state exactly what I'm looking for, that they pre-screen folks, and that ultimately - I have the ability to make the right pick.
By Vic
Response from Care.com· Mar 25, 2026
Thank you for letting us know you found some great caregivers! We love to see it!
had a really great experience using Care.com! The platform is super easy to navigate, and I love how straightforward it is to find exactly what you’re looking for. There are so many options, and the profiles give enough detail to feel confident in your decisions.
By Heaven H.
Response from Care.com· Mar 25, 2026
Thanks for sharing the love! It's wonderful to see that you are having a good experience!
I really like Care.Com. I've gotten several great childcare positions over the past three years. It is secure and safe. I continue to use it for jobs in childcare, eldercare, and pet care. I pay for the premium so my profile will be visible sooner when people are looking. They also give great tips on interviewing.
By Lynn D.
Response from Care.com· Mar 24, 2026
It's wonderful to see that you are having a good experience! Thank you so much for letting us know!
Care.com has helped me find jobs that I love! I am so thankful for care.com!
By Julie W.
Response from Care.com· Mar 24, 2026
We are so thrilled to see this! Thank you for letting us know you are finding success with the service!
Love that they have different hours that can acomodate your schedule. Easy to communicate and safe. Different position of jobs available in one App. I definitely recommend the app if your looking for a job.
By Veronica R.
Excellent Website
By Joe V.
I was nervous at first to use the site, but Care.com exceed my expectations. I was really impressed by the ease of the process to sign up, obtain background-checked individuals, and get a comprehensive list of applicants. I loved the virtual call features in the app and the messaging was super easy! Thank you!
By customer
Through the platform it is easy and safe to get a job and meet a good families !
By ana maria O.
Response from Care.com· Mar 22, 2026
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
