Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
The professionals contacted me ASAP in a professional manner. I have not hired anyone yet but engaged in the interview process. I may utilize additional background checks.
By Pamela B.
Response from Care.com· Oct 6, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Care helped to connect me with background checked help for my home.
By E S.
Response from Care.com· Oct 6, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Care.com is extremely inflexible that both the employer and employee pass a thorough background exam. When I signed up to hire domestic help care.com rejected me because a 12 year old false arrest was reported. Im so glad care.com caught this because I knew nothing of it. Anyway, after almost a year a judge cleared (expunged) the wrongful arrest and I hired a phenomenal housekeeper! She does a wonderful job and charges a mind-blowing low rate. I highly recommend Care.com.
By Double D.
Response from Care.com· Oct 6, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
I have tried other sitter apps and care works the best for me. I was able to get jobs as soon as my background check passed and all the families I have babysat for have been super nice and really easygoing.
By kioko M.
Response from Care.com· Oct 5, 2026
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Dependable reliable and affordable care for your loved ones. Brandie took such good care of my uncle. She is tidy and cares! The best at what she does.
By Lauren D.
Response from Care.com· Oct 5, 2026
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Easy to use. Was able to find a great caregiver who was caring and responsive. I felt I was in good hands.
By Melissa
Response from Care.com· Oct 6, 2026
We love to see this! Thanks so much for this review!
I wrote out what help I was looking for (that process itself helped A LOT. Soon there were interested applicants. Many. Each with a written introduction and photo. I contacted some and I interviewed some and chose one who is the rare person I was looking for.
By Margaret K.
Response from Care.com· Oct 6, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
The ease of access to available services and the ease of applying for posted jobs also being able to post your experience and time frame that you’re available and the area you are looking for work in
By Doris
Response from Care.com· Oct 6, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
