Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
I have found multiple great caregivers from care. Com it has been a valuable resource for childcare needs!
By Heather O.
Response from Care.com· Oct 8, 2026
We're so glad to see that you have found such success using the site! Thank you for sharing!
Anytime I had a question, my phone call was answered immediately and assistance was provided. I realize that there are sometimes so many people replying to some listings. I was thrilled when someone looking for assistance for his mother in law reached out to me. He must have seen my bio and what I was charging and reached out to me.
By Barbara R.
Response from Care.com· Oct 8, 2026
Thank you for this review! We're so glad you have had success using the service!
Finding someone good and trustworthy can be a challenge. Your company made it a breeze. I feel very comfortable with the woman I chose to clean my home! Great job! Keep up the good work!!
By Jean S.
Response from Care.com· Oct 8, 2026
Thanks so much for letting us know you've been having such a good experience! We love to see it!
Care.com sends me reminders to update my availability, renew my background check, lets me know when a member has been removed for safety reasons, and other things. I love that it lets me know when I have a new messages! I also appreciate the many helpful tips and information it offers, such as typical rates in my area. Overall, I find the site easy to navigate.
By Erin
Response from Care.com· Oct 7, 2026
Thank you so much for sharing this! We're so happy you're having a good experience!
Care.com made our life 100% better! No more sitters from Craigslist who dont show up, no calls, homeless. Care.com does all of the checking for us!! We have met several wonderful, qualified nanny's from Care.com Our kids are thrilled and so are we! Best site ever. We will recommend Care.com to everyone!! Huge Fan!
By Whitney
Response from Care.com· Oct 7, 2026
Thank you for this review! It's wonderful to see!
I've had no issues, and I've found several jobs that met my match.
By Holly G.
Response from Care.com· Oct 7, 2026
Thanks so much for the review! We love to see this!
The experience was pretty seamless. I posted the position, I was able to interview several applicants and choose the best fit for the job. I would definitely use Care.com again.
By Lenore P.
Response from Care.com· Oct 7, 2026
We are thrilled to see this! Thank you for sharing!
I was able to find what I needed. The caregiver was amazing and my kids enjoyed her company.
By Rawan M.
Response from Care.com· Oct 7, 2026
We are so happy to see this! Thank you for the five stars!
