Great people and experience
Great people and experience, this app is very easy to navigate and safe
By Rachel R.
Response from Care.com· Aug 18, 2026
We love seeing this! Thank you for sharing this review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Great people and experience, this app is very easy to navigate and safe
By Rachel R.
Response from Care.com· Aug 18, 2026
We love seeing this! Thank you for sharing this review!
Peace Of Mind I appreciate the peace of mind I get knowing that Care.com performs background checks, and lists references. This enabled me to quickly determine who had the qualities I was looking for.
By Robin Q.
Response from Care.com· Aug 24, 2026
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
I have been with care.com for almost 5 years now , I have a beautiful experience with the app, I always get good jobs with credible families, they always love my work ethic and I always have great reviews from them. As of now my profile has a 5 stars reviews. Thanks care.com I love the app and I already shared it to 6 of my friends.
By Rose L.
Response from Care.com· Aug 17, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
It was easy to post your needs of a caregiver. Respondents that applied were easy to review and to sort out. Very glad for this site.
By FRANCINE
Response from Care.com· Aug 17, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
It was so easy! There were so many workers to review. Then, you can write and communicate with them. Everything you want to do to get to know different people. The choice was endless! I found the perfect person to help me. I'm really happyto to find a place like Care.com!
By Nancy S.
Response from Care.com· Aug 17, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
I picked my mother's caregiver from Care and it's been three weeks now that we've had her. At first, I was reluctant about the care she will provide my mother but she proved me wrong. She's the best at what she does! She's very knowledgeable in all aspect involved in taking care of an elderly person. Thank you Care!
By Janet
Response from Care.com· Aug 13, 2026
It's great to hear that you have found such a good caregiver! We appreciate you sharing this in your review!
I love care. Com i been blessed to find a few gigs 🙏 an I been satisfied an I will definitely recommend my friends an family to this app care .Com ❤️
By Georgia F.
Response from Care.com· Aug 11, 2026
Thanks so much for this review! We're so glad you're happy with the service!
They are always willing to help me in any situation. My experience with them has always been on point! Great families and safety is always number one. I have been with them since 2011 and wouldn’t change a thing! I highly recommend them to anyone needing assistance.
By Sharon
Response from Care.com· Aug 11, 2026
We are really happy to see that you are having such a great experience! Thank you for the great review!