Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
This home offer a great service, really cared for our aunt and kept us updated about how she was throughout covid closure times. We really appreciate all their kindness and care.
By J N.
Response from Care.com· Mar 18, 2022
Hi J New, Thank you for the kudos! We love to hear it!
We had Debra L. take care of my husband which had dementia. She came 3 days a week for approx. 5 hours a day. This lady is so trust worthy, kind, even ask how I was doing or could she do anything for me. My husband enjoyed her visiting him and making sure all his needs were met. Having Dementia, he was a difficult patient, but Debra handled it with expertise. I would recommend her to anyone. She is a number one care giver in my opinion. Call her today!
By Beverly Revell F.
Jeg var meget tvivlsom da jeg kiggede på Trustpilot, men da vi har haft dårlige erfaringer med rengøringsfirmaer var vi desperate efter at finde en privat i stedet. Dog er vi nye i vores by og har ikke det store netværk til at finde en selv. Derfor gav vi det et forsøg med Care.com selvom vi synes det var lidt dyrt (290 for en måned). Dog har det givet en masse beskeder fra hjælpere, og vi har fundet en der kan komme og gøre rent hver anden uge hos os - og har nu haft personen forbi. Så for os har platformen levet helt op til de forventninger/forhåbninger vi havde. (Dette er i en større by i Østjylland, ved ikke hvordan det virker i mindre byer)
By Rasmus V.
I just had Pricillah Mafuka as my caregiver after I broke my pelvis. What a Godsend! So patient, kind and compassionate! And competent! You can’t go wrong with hiring this spectacular woman!
By Molly M.
We were helped by Ayla at the care co in Taurus road filton. Ayla was extremely pleasant, helpful,patient and knowledgeable
By Susan S.
Response from Care.com· Mar 22, 2022
We appreciate the great review! Thanks for sharing your experience! Thank you,
Rosemite "Rose" Salomon worked for us for 11 months. She was hired to take care of my husband with ALZ, but she actually helped me just as much! She has a wonderful work ethic, being punctual, reliable and always going the extra mile. Besides handling my husband's demanding needs, she cleaned and cooked, becoming my right hand. Her positivity, tenderness and encouraging spirit infused all she did with/for us. We were very blessed to find her on this website.
By Cheri R.
I have renewed my rating for these people. I was surprised to be personally telephoned after I made my first review in which I showed disappointment in not being able to use my American Express card. The company are reconsidering this matter and have also offered me a small gift for bothering to write the review. The lady who telephoned me was very considerate and this is a company that I shall definitely use again.
By CustomerJoan C.
Our care associate is the best thing that has happened to our home. She not only completes her duties in the home but goes the extra mile. The companionship she provides is in valuable. This is rare today that someone in her position has such a big heart.
By Nick and A.
