Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
I like this website its very efficient in finding a caregiver.
By Kim
Response from Care.com· Sep 2, 2022
Hi Kim, We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team.
Great service, easy to use.
By Yamaira
Response from Care.com· Aug 31, 2022
Thank you for the 5 star review!
process is easy to use
By judy
Response from Care.com· Aug 30, 2022
Thank you for your review at this time. We appreciate all feedback! If any issues pop up, we'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-006574 when you message.
I just set up an account and it was fairly easy.
By Happy C.
Response from Care.com· Aug 26, 2022
We love hearing this! Thanks so much for sharing!
Christine was professional, caring and always on time. She cared for our friend that was dealing with lung cancer, at the last stage. Our friend spent his last month on earth with us in our home. Christine found solutions to issues that came up. Upon Christine's arrival, everyone has smiles on their face. Christine was a pleasure to be around. We are so grateful for her expertise in making this experience good.
By Barbara D.
Response from Care.com· Aug 4, 2022
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Hi, I am a Bonded & Insured Private Duty Caregiver who loves working with seniors for over 10 years. and I Love Care.Com. I have had the opportunity to work with some wonderful families! Hiring privately sometimes can be more Affordable than using an Agency. Assisted Living Facilities are Very Expensive. As the saying goes "There is no Place Like Home"
By Frances W.
Response from Care.com· Jul 27, 2022
Thanks for sharing the love! Thank you, Care.com Member Care Team
I was about to buy subscription but after seeing bad reviews I have changed my mind! Why 5 star???? Not to appreciate them but for them to atleast have a look and respond me with a Thanks 😂 for not paying them my money.
By rizwan S.
Mrs. Dawn is an excellent Caregiver. She babysit my son and my dog on different occasions. She is very much a kid and pet friendly person. My family will be using her again in the near future!
By Alicia
Response from Care.com· Jun 22, 2022
So happy to hear you are finding success with the site! We really appreciate you sharing your experience! Thank you, Care.com Member Care Team
