Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Lindsey is a wonderful babysitter. She was on time, very knowledgeable, excellent with our kids (7 and 8), and very accommodating! I would recommend Lindsey to anyone needing childcare.
By Katherine R.
Response from Care.com· May 23, 2024
That’s so great to hear you love your experience with the app! Thanks for sharing!
Booked well and made the effort to come by before the service date.
By Bonnie V.
Response from Care.com· May 23, 2024
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Immediately after posting the job, I had several qualified people apply with a variety of skill sets and Proximity. I spoke with three or four of them and selected someone. The job hasn't begun yet, but the process was very simple.
By Robyn
Response from Care.com· May 23, 2024
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Good service
By Marc
Response from Care.com· May 23, 2024
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Your guys are helpful, but the on-line account and profile editting is a pain in the neck and inevitably I end up seeking help.
By Simon W.
Response from Care.com· May 23, 2024
That’s so great to hear you love your experience with the app! Thanks for sharing!
She was on time and did what I needed her to do.
By Gloria
Response from Care.com· May 23, 2024
That’s so great to hear you love your experience with the app! Thanks for sharing!
Chat solved my issues! Great job
By Karen D.
Response from Care.com· May 23, 2024
That’s so great to hear you love your experience with the app! Thanks for sharing!
Lacretia is a most pleasant and compassionate person. Good communicator and attentive to my needs. She arrived on time at my home and accompanied me to an appointment at Mayo. Safe driver. If available, I’ll contact Lacretia for future appointments.
By Alyce M.
Response from Care.com· May 23, 2024
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
