Great
Porsha was great and patient with my super skittish dogs.
By Christina K.
Response from Care.com· May 23, 2024
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Porsha was great and patient with my super skittish dogs.
By Christina K.
Response from Care.com· May 23, 2024
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
I was a stressed out bride, and she helped ease stress off my shoulders on my already stressful day! She was kind and thoughtful. She arrived 30 minutes early to the venue, and I was impressed! She was especially patient with my moody oldest son, and patient with my youngest. I would definitely hire her again.
By Angela
Response from Care.com· May 23, 2024
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
I really like having the help chat which you didn’t have a few years ago when I was on before. It’s extremely helpful
By Consumer
Response from Care.com· May 28, 2024
Thank you so much for sharing your thoughts. I'm so glad you have been pleased and I will be sure to share your valued feedback with our product team! Thank you, Care.com Member Care Team
Rebecca was very accommodating and took good care of my kittens. It was very good and I did not worry at all. If I have to travel, then I would request her again.
By Pamela S.
Response from Care.com· May 23, 2024
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
I hope in the future the Chat system works better. I took about two hours to have opportunity to talk with the agent. This is not their fault. The Lady was responsible respectful has a lot empathy, because the System of chat care was frozen during conversation. However, thanks you so much that the person from the other side is a human and could understand my situation even the System wasn't working well . I want thanks you WeenaLyn so much. I have propried to said that also because I worked more tha 5 years like her in the past. I really recognize the huge importance of her actions. Thanks you so much Care.com to care of me and protect, value my person, time and effort.
By Luciana P.
Response from Care.com· May 23, 2024
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
I presented my problem via chat and a representative quickly came to help me. I felt understand and that she genuinely wanted to help me.
By ANG S.
Response from Care.com· May 23, 2024
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Great site. Safe, and brings me what I’m looking for.
By Rebecca W.
Response from Care.com· May 23, 2024
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
The lady I chose, Joy, was very helpful and seems like a caring and knowledgeable person with a lot of experience in her field. She seems to understand the problems that I have. I hope that it will work out for both of us. Thank you, Diane
By Diane
Response from Care.com· May 28, 2024
It's great that you found a wonderful caregiver! If you haven't already, please consider sharing your positive experience by leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us a https://help.care.com/s/contactus for assistance. Thanks!