Care.comReviews of care.com

Die Eltern stellen İnserate auf für Betreuung und schreiben dann niemandem zurück. Entweder ist es zu teuer für Eltern oder es sollte eine andere Massnahme gegenüber Eltern die İnserate freischalten kommen. Denn wir investieren Zeit und Mühe.

I have several replies but I'm not able to send them a message because it's not clear how to actually send my message. This site doesn't have any support.

Terrible interface; limited search filters; automated messages from those that do not fit my job post.

I have mixed feelings about this service. Last year I was able to find a good caregiver. However their situation changed and I needed to find another one. I've reached out to over a dozen caregivers listed on their website who advertise as being available for hire. Half of them responded back that they weren't available and the other have never bothered to respond. Why would Care.com list caregivers who aren't available as being available. This is a huge waste of time for their customers trying to navigate an already difficult situation they are in. I've gotten no help and have exhausted all the caregivers in my area. I have no idea what I've paid them for.

Unprofessional and unhelpful. Their goal is to make money and they don’t hold a very high standard for the people applying through the website. They don’t have good filter options so you have to search through every single account if you have specific needs and they charge you more money to speak to anyone. It’s a rip off. People are already stressed, I don’t think their goal is to help, it’s not profit driven.

I was delighted to find a company where I could post what I needed - some assistance for the first couple of days after total knee replacement. I got many responses, I requested they give me tele and email, and I requested they send me names of 3 references. I quickly, over just a few days to one week got 8-10 who provided me with references. I called the references and picked one to provide for me. She was great. So after having the service for less than one month, I attempted to cancel, and thought I had. Alas, nope, they are continueing to charge me, tele always busy, trying to cancel puts you into an infinate loop of finding new password, having to send new password connection to email, around and around. I will likely just cancel my credit card to get them to stop. I cannot find an addresss to even send them a cancelation.

If I could put no stars, I bought the year but tried to use it twice. It was difficult for me to find what I was looking for. I also didn’t think they diligently checked people out enough. And if you don’t cancel subscription, they will charge you no matter what. Not even the following day. And it’s so hard to get in touch with someone - robot hell, app chat up & down in the queue, call for ever. Best I just found is to use Facebook Messenger. Do not use the service. 11/24/23 I have an update. My 1st request got the; sorry Charlie response. I replied with my attempts to cancel; product is not user friendly; I didn’t find the service worth the price (non response). I told them my dissatisfaction with their product and, at this point m, it’s an ethical decision. How can you charge two annual subscriptions to someone who didn’t/couldnt use the product. That is an ethical decision, not policy. I spoke up about my experience. 11/24/23 REFUNDED! I had to change 1 star to 2. They didn’t “have to” do that. I mean, knowing I’ll never buy their product again. That means something to me, But the quality of the product is lacking and that that is 99% of their business. If the product proved to be valuable, it wouldn’t matter that it renewed. I appreciate the refund and don’t have such a negative review.

Very poorly coded, missing messages, can't send or reply to messages, making potential clients think they are being ignored and thus costing both parties in missed opportunity and care, missing reviews, won't let clients post reviews, won't allow profile pic to be changed, updated info won't save, the list goes on. It used to work properly, for awhile, just needed to keep up with updates, occasional reinstall, but, hasn't worked for awhile now. Wish customers could be vetted as much as the caregivers are. There are unfortunately a lot of scammers out there posting jobs. Only good thing I can say is Care warns of this and are fortunately pretty good about taking them down when they have been alerted unfortunately, it doesn't usually happen until one or more job seekers have looked into it and took the time to reply. The number of these types of posting seem to be increasing. Another big issue is with their Home Pay. I will absolutely not go that route again it was a disaster for both me and the client, actually costing me that job and putting client, a quad, in bad spot when I said I can't do this for free. I'm still waiting for my money that Care owes after the client paid them. This client sent me all kinds of evidence that they had paid.