Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Was very professional,kept me updated for her arrival time.
By Marjorie J.
Response from Care.com· Oct 15, 2024
I'm thrilled to hear you found such a good caregiver! Please consider sharing your positive experience by leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at https://help.care.com/s/contactus for assistance. Please include Reference Number REV-024716 when you message.
Very happy with the quick response.
By Lynda A.
Response from Care.com· Oct 15, 2024
We're so glad to hear this! Thank you for taking the time to share!
Great job! Next day service. Super nice! Did I say great job. Great job.
By Cathy S.
Response from Care.com· Oct 10, 2024
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Sarah guided me through my surgery and she made me feel comfortable throughout. She is a very knowledgeable caregiver with an easy demeanor.
By Susan D.
Response from Care.com· Oct 9, 2024
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Cassie did an excellent job of caring for all my kitties.
By Carol M.
Response from Care.com· Oct 7, 2024
We are so thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Georgeann responded to my inquiry right away with all of my question. This went very well thank you.
By Janet S.
Response from Care.com· Oct 7, 2024
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Ximena was an outstanding sitter: responsible, caring, experienced, and detail-oriented. My Bella loved her. Ximena is also a wonderful person. I’ve had many sitters and she’s was one of the best. Highly recommend!
By TM
Response from Care.com· Oct 7, 2024
We are thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Care.com provides care for the care giver and the family seeking care. As a member of care since 2013 it has showed me longevity, consistency, and innovation in keeping up with the needs of CARING FOR YOU. I truly cannot say that for very many companies. I strongly believe when you support others on earth. Others on earth will support you. Blessings & Cheers for years to come.
By Priscilla L.
Response from Care.com· Oct 7, 2024
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team. Thank you, Care.com Member Care Team
