Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
Care.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Jeanne did a great job, sent pics of our pets while we were away, she picked up after them so we came home to a clean yard. House was clean and well cared for. All in all it was a great, stress free vacation for us knowing our pets were in good hands!
By Steve K.
Response from Care.com· Feb 19, 2025
Thanks for sharing the love! Thank you, Care.com Member Care Team
Excellent. My dog was so happy with the walk and so am I Will schedule more Sunday’s.
By Elizabeth R.
Response from Care.com· Feb 18, 2025
We're so happy that you've had a good experience! Please consider sharing this by leaving a review on your caregiver's account. See our Help Center article for directions on how to leave a review, or contact us via email at [email protected]. Include Reference Number REV-025251 in your message.
Randi was great caring my three old dogs in my home for a week
By James B.
Response from Care.com· Feb 18, 2025
We love to hear this! Please consider sharing your positive experience by leaving a review on their account. See our Help Center article for directions on how to leave a review, or contact us via email at [email protected]. Include Reference Number REV-025248 in your message.
Overall experience with sitter was good. She seemed to be actively engaged with kids and my 5 year old stated she enjoyed spending time with sitter.
By PA
Response from Care.com· Feb 18, 2025
We're so happy to hear that you and your family have had a good experience! Thank you for sharing!
Interview went fine and selection of applicants was excellent. Hired our caregiver and she starts on Thursday.
By Paulette H.
Response from Care.com· Feb 18, 2025
Thank you for letting us know you've had a good experiencing so far using the site! We're thrilled to hear it!
I booked Scott and met with him and we agreed to do a twice weekly meeting. He seemed very nice and helpful. Thank you Care.com
By Betty S.
Response from Care.com· Feb 18, 2025
We're so happy to hear that you are having a good experience using the site so far! Thank you for taking the time to post a review!
Our little one LOVED Dena! She was on time and so sweet. 10/10!!!
By Daphne G.
Response from Care.com· Feb 18, 2025
We love that you’re happy with your caregiver! Please consider sharing your positive experience by leaving a review on their account. See our Help Center article for directions on how to leave a review, or contact us via email at [email protected]. Include Reference Number REV-025235 in your message.
Janiesha was great. I was on the hunt for a last minute sitter same day and she contacted me to let me know she was available. A true Godsend. She showed up on time and was respectful of my home. Very personable and just gave off the vibe that she was prepared for anything. She fed, changed, and played with my little dude who is 6 months old and he was a happy little camper when I got home from my appointment. She gave me a quick update on how everything went once I got home and that was it. So easy and I felt very comfortable around her and with her looking after my boy.
By Kimberly R.
Response from Care.com· Feb 15, 2025
We're so thrilled to hear this and appreciate your letting us know! Please consider sharing your positive experience by leaving a review on their account. See our Help Center article for directions on how to leave a review, or contact us via email at [email protected]. Include Reference Number REV-025232 in your message.
