I was lookin to get assistance for…transportation for appointment
I was lookin to get assistance for transportation to and from appointment. I set up everything thinking it was for one fee if 13.95 a month plus rates by providers I signed up and was charged 169.00 and within one hour I tried to cancel without being successful. Then they said it will be canceled in April 2026. I have not been able to reach a customer service phone number or get reply on how to get a refund and when I contacted a provider they said they could not help me with my needs. I was miss lead by information given to me by care.com as well as mislead regarding my fee. I can't get any assistance regarding this matter. It's been less than 12 hours. This is a total scamm
By Brenda A.
Response from Care.com· Apr 8, 2025
Thank you for your feedback. I'm sorry to hear of any confusion with your billing! Please email us directly at [email protected] and please include REV-025443 when you message so we can make sure this is resolved for you.



