Really love my 2 new canvasses
Really love my 2 new canvasses. They're my 4th and 5th ones so far. They make awesome gifts and can really liven up a room. Also great customer service every time!
By Bobbie A.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.
Canvas Factory (canvasfactory.com) has 501 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
501 approved reviews, newest moderated first
Really love my 2 new canvasses. They're my 4th and 5th ones so far. They make awesome gifts and can really liven up a room. Also great customer service every time!
By Bobbie A.
My canvas came out fantastic! Great options and quality for an outstanding cost. I wanted an artistic rendition of a photo from my phone. After editing I wasn't sure how it would translate to a large canvas (12x18), but it came out just as I hoped. Colors and lines were true to the original. And I didn't have to wait forever to get it. Was ordered,shipped and received (in Alaska mind you) within a week. Great experience all around with these guys!
By Pattytow
Bad. Haven’t received my order
By Kelsey H.
Response from Canvas Factory· Dec 3, 2020
Waybill No. SF1035660675553 XiamenCanada Time for acceptance Dec 4th 17:10
After inspection of the canvas print I found a stretch in the print that was the result of poor packaging. It is noticeable and completely takes away from the print.
By Oliver
Response from Canvas Factory· Nov 25, 2020
Hi Oliver That is unfortunate. Would you mind sending through an image of the damaged print to us at [email protected] and we will try to sort this out for you. Regards Rory Customer Service Manager
Poor quality
By James B.
Response from Canvas Factory· Nov 24, 2020
Hi James I can see your payment failed for this order, so we never shipped you anything. Unfortunately Trust Pilot still send out reviews Please let us know if you would like to progress with your order Kind Regards Amanda
I ordered 4 prints and they all came out beautifully! I am so happy with my prints. I strongly recommend!
By Amber B.
Service was excellent! Emailed me when my picture was blurry and in a fast manor! Thanks
By Rachel M.
Pleased with the end result. It was a difficult image but received the needed advice to feel comfortable.
By RG