Besides missing a candle the reimbursed…
Besides missing a candle the reimbursed me the same day. My friend got a kick out of her candles and loves the smells.
By linsey H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE HOTTEST CANDLES ON EARTH.Our scented candles are made of 100% soy wax, with an organic cotton wick, all-natural ingredients, and the highest-quality essential oils. Every candle is environmentally-friendly, free from chemicals and dyes.
candle guy (candle-guy.us) has 532 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
532 approved reviews, newest moderated first
Besides missing a candle the reimbursed me the same day. My friend got a kick out of her candles and loves the smells.
By linsey H.
I was sent the wrong candle, and they made it! I’ve ordered candle from here many of times and haven’t been disappointed.
By Chelsie G.
Excellent products, timely creating and shipping, wonderful customer service for questions!
By Danielle
Ich habe eine Kerze bestellt, leider wurde der falsche Duft geliefert. Daraufhin habe ich mich an den Support gewandt und die Kollegen im Support waren super nett und unkompliziert, haben sich sofort um mein Anliegen gekümmert und mir mehrere Möglichkeiten geboten, die Bearbeitung der Rückerstattung erfolgte problemlos. Die Kerze ansich schaut super aus, auch die Lieferung erfolgte binnen kürzester Zeit. Würde ansich sofort wieder bestellen!! :))
By S.
Everything was perfect ! Even my custom made candle !
By E B.
Recently moved and auto fill out in my old address. Reached out to the company via email and the response time was crazy fast! Like literally within 24 hrs I received a response with a link to the tracking info and an offer to refund if I hadn’t received the package! Long story short I should be receiving my order before Christmas!
By Dyesse I.
Great communication. Fast shipping. Great candle.
By Dawn T.
Great gift my daughter in law loves it!
By Francine