I couldn't be happier with CallRail
I couldn't be happier with CallRail. Great customer support and an amazing service.
By Chris
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
486 approved reviews, newest moderated first
I couldn't be happier with CallRail. Great customer support and an amazing service.
By Chris
Amazing software, incredible customer service
By Daniel
Great platform. Easy to work on and set up.
By Rodrigo
Great reporting for my marketing agency! Helps make my clients sales people better and keeps me getting paid!!
By Brent
Great company and customer service. Easy to use and works perfect for my company !
By Chris
Highly recommended
By Nicole
When CallRail works properly, it is very helpful for tracking calls.
By Phillip
My experience as an advertiser/marketer iinvolves large six and seven figure monthly national spenders. Call tracking is an essential tool of the trade. So features and flexibility is important. I was introduced to CallRail a couple years ago and have steadily have used it more and more. It's simple enough for small advertisers and has a lot of features to support even larger enterprises. Call Rail definitely provides a lot of bang for your buck, while also remaining an affordable option.
By Michael P.