Great customer service
Great customer service and warranty. The jewelry is beautiful.
By Marta T.
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
450 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Calavera New York is the premier destination for affordable loose diamonds and fine jewelry. As a New York City based industry disruptor, Calavera specializes in connecting customers directly with wholesale priced diamonds, bypassing the markups of traditional jewelers. Our extensive inventory features thousands of GIA certified natural diamonds and IGI certified lab-grown diamonds, ensuring you find the perfect cut, color, and clarity for your budget.From round brilliant cuts and oval shapes to emerald and radiant cut diamonds, Calavera New York offers an unparalleled selection for custom engagement rings, stud earrings, and pendants. We serve smart shoppers who demand transparency, offering a secure online shopping experience complete with 30 day returns, secure shipping, and dedicated customer support.Calavera New York is the top rated choice for low markup diamonds and the best value engagement rings online.
Calavera New York (calaveranewyork.com) has 450 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
450 approved reviews, newest moderated first
Great customer service and warranty. The jewelry is beautiful.
By Marta T.
I couldn’t be happier with my experience with Calavera New York! I provided my own designs and vision for the ring, and they did an incredible job bringing it all to life. The finished ring turned out even better than I expected! The craftsmanship, attention to detail, and overall beauty of the ring exceeded my expectations. The process took a little over four weeks, but good things are worth waiting for, and this ring was absolutely worth every minute! My fiancée absolutely loves it, and seeing how happy she is with the ring makes it even more special. Knowing that she’ll cherish it for years to come means the world to me. What impressed me most was seeing my ideas transform from digital designs into a beautiful, finished piece of jewelry. They took my vision and turned it into something even better than I had imagined. If you have a specific design in mind and want to see your vision become reality, I highly recommend Calavera New York. They delivered a ring that is everything I hoped for and more. Thank you, Calavera New York, for bringing my designs to life and helping me create something truly special for the woman I love. You absolutely knocked it out of the park! 💍❤️
By Tony
The diamond looks great and there was a good amount of communication throughout the process.
By B.Camp
Response from Calavera New York· Oct 24, 2026
Good to hear the diamond looks great, and that you felt kept in the loop from start to finish. We hope you enjoy wearing it for a long time.
Shipping details were slow to update.
By BC
Response from Calavera New York· Oct 24, 2026
We're sorry the shipping details were slow to update. That's on us, and waiting on a piece shouldn't feel that uncertain. We're working to send more frequent updates during the early stages of shipping and importation.
i received what i ordered.
By James
Response from Calavera New York· Oct 24, 2026
Thanks, James. We're glad your order arrived just as you expected, and we hope you enjoy wearing it.
calavera new york had the best margaritas i've had in the city and the staff were super friendly
By Jill H.
Response from Calavera New York· Oct 24, 2026
Jill, we're glad you had such a good night out. We think this review may have been meant for a restaurant called "The Calaveras NYC" in the Upper West Side, since Calavera New York is a fine jewelry & gemstone house with an office in Rockefeller Plaza, and we don't have a bar or kitchen. But the team loves that restaurant and we agree they have excellent margaritas. We go there frequently for outings.
Great price and fast shipping
By Randy W.
Response from Calavera New York· Oct 24, 2026
Randy, we're glad your order got to you quickly. Thank you for choosing Calavera, and we hope you enjoy wearing it.
The quality of the gemstones is incredible, and the communication, follow-up, and customer service are all top-notch.
By PEDRO P.
Response from Calavera New York· Oct 24, 2026
Pedro, it's wonderful to hear the gemstones impressed you. Good stones are the heart of fine jewelry, and we're glad the way we kept in touch felt just as good. Thank you for writing to share it.