Fantastic seller
Fantastic seller, looking forward to buying plants again in the future. Everything looked great and plants were very healthy.
By Darin E.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
164 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We specialize in drought-tolerant, fire-resistant landscape succulents, including agaves, aloes, cacti, caudiciforms, euphorbias, stonecrops, and other exotic succulent plants. Succulent plant enthusiasts are able to order many of our plants by mail order, or schedule an appointment to visit our growing grounds in Fallbrook, California.
Serra Gardens Landscape Succulents | cacti.com (cacti.com) has 164 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
164 approved reviews, newest moderated first
Fantastic seller, looking forward to buying plants again in the future. Everything looked great and plants were very healthy.
By Darin E.
Love my plants! Can't wait to get more!
By Customer
I have ordered several plants from this website and each time I received an order it was honest, helpful, and quick. In my most recent cacti addition, I ordered a plant which they did not have in stock but they did have the pups, so they sent me a delivery with extra pups, guidelines on how to grow them, and a personal letter apologizing for not being able to fill my order in full. Very kind and thoughtful.
By Luna
None of my Ruschia (100) grew they all dead. I wasted my money on buying from you, labor and all the wormy time!
By Judy S.
Response from Serra Gardens Landscape Succulents | cacti.com· Oct 27, 2021
We are so sorry to hear about the Ruschia cuttings. In general, customers have had about an 80-90% success rate with this material, but sometimes conditions are not ideal for rooting cuttings. There can be issues with the soil, temperature or moisture levels. We wish you luck with your gardening going forward.
Great customer service!
By Tereasa
Response from Serra Gardens Landscape Succulents | cacti.com· Oct 20, 2021
Hi Tereasa. Thanks for taking the time to write! Beth
Loved every single thing about my order. Gorgeous bright blue TBM clone A pups.
By CRM
Response from Serra Gardens Landscape Succulents | cacti.com· Oct 1, 2021
Thanks for taking the time to let us know!
Beautiful, healthy plants! Very well shipped
By SGS
Everything I get from Serra is great
By Richard W.