Great service all around
Great service all around. Nice looking plants, careful packing and fast shipping. Always enjoy getting a delivery from cacti.com.
By Steve C.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
164 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We specialize in drought-tolerant, fire-resistant landscape succulents, including agaves, aloes, cacti, caudiciforms, euphorbias, stonecrops, and other exotic succulent plants. Succulent plant enthusiasts are able to order many of our plants by mail order, or schedule an appointment to visit our growing grounds in Fallbrook, California.
Serra Gardens Landscape Succulents | cacti.com (cacti.com) has 164 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
164 approved reviews, newest moderated first
Great service all around. Nice looking plants, careful packing and fast shipping. Always enjoy getting a delivery from cacti.com.
By Steve C.
All Agave and Aloe thrive after transplant. Thanks for the healthy plants!
By Stacey G.
Prompt delivery, product as advertised, excellent tracking info provided. Would buy from vendor again.
By Satisfied C.
My plants always arrived healthy, safely packaged and correctly identified. I would order from Cacti.com again!
By Laura C.
Ordered four Agave deserti. Received healthy, good sized plants. Actually called first to confirm the nursery had the plants available and spoke with a friendly, helpful person. Would recommend to any and all.
By William A.
Very nice quality and mindfully packed. Plants all rooted and showing new growth!
By Berman R.
Response was great. Service was awesome. And the items shipped way faster than they said. Only problem we've had was that only 2 of the 4 plants died within the first two weeks
By G A.
Response from Serra Gardens Landscape Succulents | cacti.com· Oct 27, 2021
Hi G, We are so sorry to hear about your Furcrea. It was pretty hot in early September, here and there. Maybe they cooked? We can't guarantee plants, but in the future, please be sure to call us when these things happen. Maybe we can work with you on a solution, or at least advise as to what happened.
super receptive to my needs and quick shipping
By jared