Great service!
Had my bulbs much faster that expected.
By VERN
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
158 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bulb Direct is listed under Home Goods Stores in Victor, New York.
Bulb Direct (bulbdirect.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
158 approved reviews, newest moderated first
Had my bulbs much faster that expected.
By VERN
Easy to deal with, effective and efficient customer service.
By LORA
I have ordered from Bulb direct in the past and not had a problem. It took months and new PO's to get the order processed and then weeks before the bulbs arrived.
By BIOLOGICAL
The customer service rep was able to quickly find the replacement bulb I needed for an older lamp. Price was good and the items arrived in just a few days. AA++ company.
By SHELLEY
Could not be more happy
By SAMUEL
Super great service
By CURT
Service great- shipping fast- Catalogue could have better description of odd shaped bulbs
By joseph R.
Order placed and filled quickly. Price a little high, but this was a rare item.
By Scientist