I ordered a bulb and they sent it
Really, there isn't much more to it than that. It's the correct bulb, it came in a reasonable amount of time, it was nicely packaged.
By DAVID
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
158 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bulb Direct is listed under Home Goods Stores in Victor, New York.
Bulb Direct (bulbdirect.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 16 reviews with 4 stars · Clear filters
Really, there isn't much more to it than that. It's the correct bulb, it came in a reasonable amount of time, it was nicely packaged.
By DAVID
Service great- shipping fast- Catalogue could have better description of odd shaped bulbs
By joseph R.
Order placed and filled quickly. Price a little high, but this was a rare item.
By Scientist
Always a great experience. I only thing I can add. On the online check out I didn't have a choice of faster shipping. The products is always good. I have been a customer for years.
By RONALD M.
Easily located what I needed, order easily placed and notified about delay of the order.
By ARTHUR
Your sight is easy to use, easy to find what I need, reasonable pricing and great service and delivery. The hardest part for me is remembering that it's Bulb Direct (singular not plural - because we're not gardening).
By NANCY
I can't really rate the service because I ordered the bulb and received notification that it was sent, but I haven't yet received it. I have ordered from Bulb Direct in the past (for the same ancient projector) and received the proper bulb in an acceptable time frame.
By GRETCHEN
Response from Bulb Direct· Nov 5, 2015
Gretchen, We are sorry that you have not received your package yet. After taking a look at your order, you should be receiving your package today or tomorrow. Unfortunately, because we are located on the east coast and you on the west, shipping does take 5-7 business days. If you have any questions or concerns, please feel free to give us a call 1-800-772-5267. Thanks again for choosing Bulb Direct!
Easy to understand website for identifying and ordering mini-bulbs. Easy to complete my first order, though the site had an address glitch. Real people emailed and phoned to get ship-to address nailed down - now that is unusual.
By PATRICK