Great service
I have dealt with Bulb Direct for some time, alwasy get great customer service and dollar value on the products we order.
By JODIE
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
158 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bulb Direct is listed under Home Goods Stores in Victor, New York.
Bulb Direct (bulbdirect.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
158 approved reviews, newest moderated first
I have dealt with Bulb Direct for some time, alwasy get great customer service and dollar value on the products we order.
By JODIE
The rep was extremely helpful helping me find a cross match bulb for our microscope and with better pricing! Friendly, courteous and got the product fast.
By ATTN: Julie M.
The website provides plenty of information to help you be sure you are picking out the correct bulb. The phone support is also fantastic. I love this company.
By KIM L.
Loved the price and ease of ordering on line. Product came exactly when they promised it would.
By JEROME
The Customer Service is wonderful.
By BIOMED
Found the minature bulbs I needed quickly on their web site. Easy order system. Got as many pieces as I needed with quick delivery.
By DARREL
Bulbs Direct is the place to get what you need for light bulbs
By KENNETH W.
I've been buying light bulbs for my photo equeipment from Bulb Direct for many years and have always found exactly what what I need quickly and efficiently. This time around I was having problems with the check out process when it came to shipping the order. Michelle at Customer Service patiently and expertly stuck with me until she had it all sorted out and was able to ship my order. I do highly recommend Bulb Direct!
By FRANCISCO M.