Recommend
Always receive great service when I order on line
By SUSAN
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
158 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bulb Direct is listed under Home Goods Stores in Victor, New York.
Bulb Direct (bulbdirect.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
158 approved reviews, newest moderated first
Always receive great service when I order on line
By SUSAN
The site was easy to navigate, service was fast and friendly and prices were good.
By Francisco J B.
The person I spoke to was very helpful in helping find what I was looking for. I had a good experience with this company.
By HEATHER
My order was handled promptly and received within the proper time frame.
By JOHN
Received my shipment in a timely manner.
By RECEIVING
Your website is easy to navigate. I placed my order on 3/25 for two bulbs. Purchased with my corporate card and the charge is on my credit card statement. I still don't have my bulbs and the order/invoice tracking page says my order is "pending". I requested delivery for yesterday, 3/31. There is no tracking information, so I can only assume the two bulbs have not shipped - but they are paid for!
By Judy
Response from Bulb Direct· Apr 2, 2015
Judy We are very sorry to hear that you are not satisfied. If you would please give us a call at 1-800-772-5267 and any one of our customer service representatives would be more than happy to look into the status of your order. Please just have your customer number or order confirmation handy. Thank you Randy
Was pleasantly surprised to find a replacement bulb for a 30 year old filmstrip projector! Our students enjoy seeing classroom visual aids from the dark ages!
By Phil
No issues with the order and received it very quickly. It was packaged very well. Very satisfied.
By BARBARA