It is so user friendly and easy to use
It is so user friendly and easy to use. Our clients and customers love being able to use the online system. It makes everything run so much smoother and faster. The whole staff loves it!!!
By Catherine
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
It is so user friendly and easy to use. Our clients and customers love being able to use the online system. It makes everything run so much smoother and faster. The whole staff loves it!!!
By Catherine
Love Buildium! Simple, easy to navigate, always looking for ways to improve and the support service is awesome!
By Karen
Wonderful experience time and again.
By Matt
Program is great but they try to make money on add on services. To get a customer site you need to pay $$$ as the default one looks ok but is stuck in the 90s. With other programs they give you access to source code so you and use word press to create a customer public site. The internal software is great tho.
By Chris
I wish it would quicken up the process of accepting payment thru retail outlets like walmart. Other compoanies have done it and are going ahead providing more convenience to the renters.
By Swift Solutions P.
Response from Buildium· Jun 13, 2018
Hi there, Thank you for your honest review! I understand you spoke with Katelynn yesterday about some good news regarding this feature, and she'll be following up with you again next week. Best, The Buildium Team
Your pricing is too high
By Linda
Excellent program. Customer support is great. I gave 4 stars because they are slow to implement changes that the customers indicate are a priority. They are several quirky items unique to Buildium (like a lengthy prepaid rent liability process or rigid lease renewal process that doesn’t work for all situations) that they acknowledge needs attention but they haven’t fixed. Tech support often tells me “ we get a lot of requests for that” or “it’s on our radar” but a lot of things remain the same. That said, they are constantly improving. I personally find the biggest weaknesses to be work orders, prepaid rent, lease renewals and e-leases. I have to use a spreadsheet or 3rd party systems for those.
By Matthew
We love Buildium
By Scot