Great Customer Service
The customer representative was very patient and walked me through all my questions.
By The Vargas Team A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
The customer representative was very patient and walked me through all my questions.
By The Vargas Team A.
The tech support is wonderful and always available. The system is user friendly and helps streamline the rental management process.
By Allisha
Customer service was wonderful!
By Jeanne C.
Rich was nice, knowledgeable, and very professional. The best part was, the wait to speak to customer service was much quicker today than usual!
By Ken B.
Haven't had any issues so far.
By Jocelyn O.
Phone rep was knowledgeable and extremely patient in walking thru the step-to-step process to correct my issue.
By Aspire HOA M.
Company is responsive to requests and updates a number of requested features to make it more intuitive and user friendly as much as possible.
By Shane
Great for organization! I would love a feature to add specific details to accounts, such as non-compliant, grandfathered items, that can be run on a report.
By Valerie