Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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792 reviews
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Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
Comprehensive system to manage many aspects of association. We were able to move away from a management company and Buildium provides most of the services we need. Only challenge I have is with the account reconciliation tool but I just export data and reconcile in Excel.
By Stacie
Landlords steer clear of Buildium. They use Forte Funding for payments which relies on a standard ACH payment system. ACH's can be reversed by the tenants up to 2 years AFTER they pay. I have had an incident where a tenant's ex's Mom, who had paid her rent under some divorce agreement, reversed legitimate payments months after. After the first incident last March, we shut down Buildium and cancelled out agreement with Forte Funding, and thought we would avoid any further reversals. Nope yet again here is Forte Funding reversing today $3190.00 for 2 mos of rent from last October and November. Forte Funding never bothered to file fraud charges with the bank on the other end the first time, and has no intention of doing so this time. They simply hide behind the ACH rules and say its their right. With all the electronic payment systems like Zelle (that can't be reversed), there is no reason Buildium or anyone else should ever use a service like Forte Funding and their ACH methods and their behavior of Bad Faith! A Marshall Multi-family Landlord Houston TX September 4th 2019
By Andre M.
Great customer service. Love the Epay, and tools to check credit/background on tenants
By Zeb
great platform & service
By John B.
Buildium's accounting is the weak link in their software. I spend more time having to enter items here that should have been done automatically. Overall it's a descent property management software program.
By Bob
Have used Buildium Software for over 11 yars and it has been very efficient as well as the staff
By Alicia
Some features that I still can not get working. Like the violations feature. Plus there is so much that this app can do and doesn't have. Like a pet section with picture, Minor children in the unit and so much more. I would give this a higher rating if things would work or things would get better for this app. I am currently looking for another program that we can use that will give us what we need for multiple units
By Samantha
I am very impressed by your system. It is very user-friendly.
By Lori E.
