The Buildium Support team is great
The Buildium Support team is great! They respond quickly, professionally, and with a genuine desire to help. They’re patient and always make sure my issues are fully resolved.
By Leasing C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
The Buildium Support team is great! They respond quickly, professionally, and with a genuine desire to help. They’re patient and always make sure my issues are fully resolved.
By Leasing C.
My support person was super helpful and patient with every question I had
By Heather C.
I absolutely love the service help line. The nicest people ever. They’re also SO KNOWLEDGEABLE! I kind of like calling them haha.
By leah Z.
Very helpful every time I call. I have a lot of trouble with the accounting, and when I need help understanding reports, I always have an "aha" moment when someone from Bulildium understands - I recently spoke with Jaz, and she was just incredible and so kind. Highly recommend Buildium.
By Bailey K.
Representative was able to find out my issues, explain them to me, and let me know how to correct.
By Shane E.
It was a great help and they explained to me a better way to do things on reconciliations.
By Darice A.
i love buildium customer service, they are always helpfull and find a solution to everything
By Eduardo Soriano H.
Rowald helped me with my check printing problem and was very patient. The tech support team at Buildium is GREAT. They are always so helpful and educate me on how to do the procedure I'm calling about.
By Cynthia W.
Response from Buildium· Oct 14, 2025
Thanks for sharing, Cynthia! We're glad our support team is so helpful to you.