Always get all my questions answered!
Always get all my questions answered!
By Samantha V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
Always get all my questions answered!
By Samantha V.
Rowald was great at helping me with the issue I had; he was patient and very knowledgeable.
By Gaby O.
All support staff are very helpful every time I call. I am very thankful for their support and knowledge in the system.
By Megan T.
Rowald was excellent, he helped me issue my question and problem. He was really calm and polite. Thank you so much, really appreciate!
By Pinky
Hi Buildium I was helped by the customer service executive her name was JAV . She has great customer orientation and truly a subject matter expert. It was a "WOW experience" interacting with her as she was trying to help. Pleasant person with customer centricity. Please hire more profiles like "Jav". She was the best!
By Shanta G.
Everyone has always been extremely helpful, patient & kind when I have called with questions. If there's something I'm confused by & need help understanding they always go through it with me thoroughly to help me understand the process. Love how easy Buildium is to get ahold of & how great their communication & kindness is!
By Carly S.
Your CSR LISTENED to me! Understood what I was talking about, and guided me thru each step needed to take care of the transaction I was having difficulty figuring out. He was very knowledgeable and got my answer right the first time!
By Sherri
Today, I made my first support call to Buildium. By far the most streamlined and easiest support call I've ever made. Although we really like the software, the support call just reiterated we made the best software choice for our business.
By Delores Melton M.