Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates & Vietnam, specialising in Buffalo wings & sauces.
Buffalo Wild Wings (buffalowildwings.com) has 559 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
559 approved reviews, newest moderated first
Absolutely horrible. Made online pick up order at 10pm. Sated it would be ready at 1020pm. We didn't have it until 1051pm. They gave excuses after excuses. Not a busy night nor a peak tile. The food was luke warm and dry yet still mushy. So weird. Nonetheless, poor experience and we will not be returning.
By Anonymous
Our food was great. What set this visit apart was our server, Lacey. She was working the main dining area by herself. She was clearing tables, taking orders, delivering orders and refilling drinks, alone and with a smile on her face.
By Paula M.
Had no beer available Had no price on cocktail menu 15.50 for a spiked lemonade!!! Food NEVER CAME. After 45 min. Dropped $15.00 and left. Was chased down because I didn’t leave enough money. Worse experience in a long time. Atlanta airport terminal D
By Jim B.
Always check your order before you leave. The website is not user friendly and it erases all the choices you picked if you go back to modify anything. I got home and found this out the hard way. 15 wings, no sauce, no seasoning.
By m R.
First in dining at Buffalo Wild Wings SW Rochester MN. Staff very friendly & courteous. Burgers were done as ordered & tasted good. Price was $28 for 2 people.
By Diane D.
Missing items from my delivered order, but they wouldn't resend the missing items without a new delivery fee... Screw Them!!!
By DAVE A.
We just left Buffalo Wild Wings in Alliance, Ohio. It was the worst experience we have had there. Our server acted like he didn't have a care in the world. He didnt hurry for anything. We ordered an appetizer and didn't get it until he brought our meal. We had to ask for napkins and he never came back to check on us or ask if we wanted refills on our drinks. Also the music coming from the kitchen was so loud we could here it in the dining area. Totally u unacceptable, probably won't go back for awhile. Beth W.
By Beth W.
BWW to Go in Mesa Ridge in Fountain , CO. Pitiful excuse for management and food. Manager ALex tried to serve us cold food. He re-fixed/cooked our $46 order. Assured us it was correct. Get home it is not and what food was there was very dry and scarce. Large fry was a small. No ranch as we had requested 2 per order of wings= 8 total. Call him from home to be told in a very ugly manner that it was our fault. We should’ve checked bag. So we shouldn’t have took your word as the manager? Refused refund because we left with food that he himself , Alex the manager , assured was correct.
By Melanie H.
