it would be nice if i could download…
it would be nice if i could download the service manual, not that i would even attempt to repair the thing, but i could talk to the tech intelligently
By David
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,437 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Stairlift QuoteBruno StairliftsIndoor StairliftsOutdoor StairliftsBruno® Stairlifts | Make Life EasierVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Bruno Independent Living Aids (bruno.com) has 4,437 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 384 reviews with 4 stars · Clear filters
it would be nice if i could download the service manual, not that i would even attempt to repair the thing, but i could talk to the tech intelligently
By David
They were on time, clean,and done fast.
By Mary Ann C.
Quality and made in America
By Rodney F.
The rep & installers were professional & answered questions asked even providing hard copy of contract & product manual.
By Karen S.
I don’t have any comments at this time
By Clyde M.
It works well but noisy
By Haragopal P.
I should’ve given you five stars because I realize the only reason I didn’t was because of the technician from the company who was capable and knew his product but didn’t follow through on a couple of things, which was not your fault. For starters I just came through hell with my Harmar lift and a mobility unit out of Detroit. The lift was nothing but a pain in the ass and I went through two of them. Anyway, I love my Bruno. I love how quiet it is. I love how easy to use it is. I love the key cover to keep the keyhole, clean, and the magnet bar. I wish the bar would crunch down a little bit more than it does because I had a problem with that with the Harmar, but it still is working perfectly so I’m not complaining. I’m just jittery.. I love that you have a locking bar with handle and not a stupid cotter pin that vibrates itself out like my Harmar did repeatedly. I’m just very happy with it. I’m proud to own it after what I’ve been through.
By Thomas T.
The stairlift is simple and works. The installer installed this stairlift first time. He spent lots of time for troubleshoot. So, he simply showed us how to operate, then left. Now the lift is not as smooth as before. It is noisy sometime.
By Lisa L.