Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,437 reviews
Bruno Independent Living AidsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Stairlift QuoteBruno StairliftsIndoor StairliftsOutdoor StairliftsBruno® Stairlifts | Make Life EasierVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Bruno Independent Living Aids (bruno.com) has 4,437 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 3,868 reviews with 5 stars · Clear filters
Great product. The local Rep. Andrew Zettler of Central Mass Stairlift is fabulous. He did our install on Christmas eve. We called with an inquirer about a lift at 11:00 am and he did the install that SAME DAY. OUTSTANDING SERVICE! GREAT representative for your company
By Stephan P.
The chair is great. I had to have some specific adjustments and they were done. The installers were friendly, professional and answered any questions I had. This chair is a very safe and helpful investment.
By Judy S.
The ramp really help with our wheelchair, glad I purchased it
By Linda Marie H.
Everything was done to our complete satisfaction,from the introductory service,the installation and the product itself. Would recommend this product and service to anyone who is interested.
By Sharon F.
Excellent customer service and installation. So glad I have regained my independence in my multi-level dwelling. One of the best investments I ever made, and it did not break the bank! Thank you Bruno family!
By Marilyn V.
Bruno's stairlift is one very incredible piece of health care equipment ... with an equally incredible source for it! This stairlift has more than enhanced my Mother's mobility and ability to reach the second story, which would by now have become unavailable to her. Simply put, it's enhanced and blessed her (and our!) quality of life!! Their sales staff and our installer were just exceptional ... helpful, kind, and forthcoming with the knowledge for us to make an informed decision ... at our pace (an important aspect with any investment). They have added TRUSTWORTHY to their list of accolades! If you're even contemplating researching and/or adding a piece of health care equipment for your loved ones, contact Bruno FIRST! It will be the only call you'll need to make. You will be pleased; and the peace of mind and heart that will come with it are simply invaluable. They're the best! And we're better off for them!! God bless all at Bruno ~
By Mark F.
We love the stairlift. It makes it so much easier bringing things up 15 steps from the basement when unloading the car or truck.
By WALTER & EMILY Z.
Everytime I have to go up and down my basement steps while carry something I just sit and ride up and down. I am now not scared to go in my basement to get something stored down there because I will not fall again. I have even put a 50 pound bag of softner salt on my lap or on the chairlift and sent to the basement to be stored for future filling of the softner. I have confidence again and my life is not limited any longer so in short the freedom provided by the chairlift out weights the cost to install. The ride is smooth, slow, and the chair is comfortable. It is also reliable as I have never not had enough power to use it when needed. Best purchase ever!
By Janis S.
