Seamless transaction
Seamless transaction
By Melissa K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.
Broadway.com (broadway.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
403 approved reviews, newest moderated first
Seamless transaction
By Melissa K.
Very nice laid out site, the seating chart helps alot, got just the seats I wanted! Recommend
By Heath
Response from Broadway.com· Jul 10, 2025
Thanks so much! We're thrilled the seating chart helped you find your perfect spot. Enjoy the show, Heath!
The site is so easy to navigate. The search feature was effective but so many shows are already listed it is hardly necessary to use the search feature. The purchase process is simple. It was easy to see the seat locations for each ticket that was available. I was glad of that. The service fees are reasonable and the checkout process was a breeze.
By Lisa P.
Response from Broadway.com· Jul 10, 2025
Easy search, clear seats, smooth checkout - exactly what we love to hear! Thanks so much and enjoy the show, Lisa!
It was easy to navigate and find the perfect seats within budget.
By Tzipora Katz Lavender T.
Response from Broadway.com· Jul 10, 2025
So glad you found the perfect seats and stayed on budget! Thanks for the great feedback.
Ease of ordering tickets and seeing view of stage to view before purchasing tickets
By Patti A.
Response from Broadway.com· Jul 10, 2025
Glad you had a clear view of both the stage and the process! Thanks for the kind words, Patti.
Purchase process was easy and timely
By Theresa H.
Response from Broadway.com· Jul 10, 2025
We appreciate your feedback - glad everything went smoothly!
Very easy to book and simple to navigate!
By Lisa B.
Response from Broadway.com· Jul 10, 2025
Easy and simple = music to our ears! 🎶 Thanks for choosing us, Lisa.
The app directions made it simple to use.
By Patricia
Response from Broadway.com· Jul 10, 2025
So glad the app made things easy! Thanks for the feedback, Patricia.